As an Administrator, you’ll be part of our valued team based at HMP Chelmsford. You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
Benefits
* A salary of £26,118.40 per annum with access to the group pension scheme.
* Free tea, coffee and milk at your base location.
* Membership of My Reward Hub, giving you access to discounts on everyday purchases such as groceries, cashback and voucher offers for you and your loved ones.
* Access to your wages as you earn them to help cover emergencies and avoid overdraft or high‑interest fees.
* Online and face‑to‑face help with your mental and physical wellbeing – from healthy recipes and activity challenges to post‑trauma support, legal, debt and life‑management help, and career coaching and counselling.
* Access to eLearning, bespoke career pathways and opportunities for continuous professional development through our ‘Outstanding’ Learning Enterprise team.
* An open, just culture that encourages you to generate and implement ideas to support our purpose: changing lives through transforming health and care. This is backed up by at least £100,000 of ring‑fenced innovation funding each year.
Work Hours
Monday to Friday – 8:00 am to 4:30 pm (40 hours per week).
Note: there is no parking on site, but car parks are available within walking distance.
Unfortunately we are unable to offer sponsorship at this time.
Main Responsibilities
* Management of the internal clinics: booking appointments, liaising with clinicians to schedule clinic dates.
* Booking of external hospital appointments for patients referred to secondary care.
* Requesting medical information from patients’ community GPs and ensuring receipt within a specific time frame to continue care.
* Providing medical records following GDPR requirements.
* General administrative duties (scanning, posting, photocopying, filing, creating letters, etc.).
* Receiving and appropriately coding safeguarding information/requests – training provided.
* Actioning and recording requests appropriately with deadlines recorded.
* Monitoring of phone lines and answering any queries.
* Coordinating multidisciplinary team (MDT) meetings; managing diaries, ensuring invitations are sent, tracking responses.
* Taking minutes at MDTs.
* Ordering and maintaining equipment and supplies.
* Collating basic information in response to requests.
Ideal Candidate
* Excellent numeracy and literacy skills.
* Competent IT skills, including Word, Outlook and Excel.
* Previous general office experience.
* Experience working with confidential and sensitive information and data.
* Excellent communication and interpersonal skills.
* Good organisational skills and accuracy/attention to detail.
* Ability to prioritise your own workload and manage time effectively.
* Ability to work on your own initiative and build and develop relationships.
* Excellent telephone manner.
While not essential, it is desirable to have experience working within healthcare and experience using SystemOne.
EEO Statement
We are committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident company, so we work to provide facilities, work‑environment adjustments and technical solutions to be as inclusive of everyone as possible.
#J-18808-Ljbffr