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IT Support Technician
Derbyshire
Permanent
to £30,000 (DOE)
IT Support Technician
Derbyshire
Permanent
to £30,000 (DOE)
IT Support Technician needed for a permanent position in Derbyshire around 10 miles north of Derby.
A superb opportunity for an IT Support Technician with experience in diagnosing and resolving IT incidents to 2nd line level.
A chance to join an established and growing business with a proven track record in their industry. Start ideally June/July 2025.
Key experience and responsibilities will include:
* Managing IT service requests from end-users and resolving IT incidents to 2nd line level.
* Setting up end-user hardware using imaging and automated Device Management systems.
* Using IT Service Desk logging systems and Remote Support Tools.
* Escalating more complex issues to 3rd Line IT Support teams and external 3rd party providers.
* Supporting IT projects including software and hardware upgrades and rollouts.
* Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G).
* Full UK Driving Licence and own vehicle preferred.
* Benefits: Salary up to £30k (DOE), 25 days Holiday (+ Bank Holidays), Pension, Life Assurance, BUPA Medical/Dental, Training & Professional Development, and more.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industry: IT System Training and Support
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