Reception Manager : Prestigious Hospitality Group
London
A GBP 55,000 : A GBP 60,000
Were looking for a Reception Manager who lives and breathes guest interaction. This isnt just about running a desk, its about managing front:of:house operations, ensuring a seamless guest experience, and acting as the ambassador for the business : people will remember you and your team. Youll be visible, hands:on, and the face of hospitality for every guest who walks through the door.
Key Responsibilities:
: Lead the reception team with energy and confidence, ensuring smooth day:to:day operations.
: Be on the floor : greeting guests, touching tables, and resolving issues in the moment.
: Recruit, train, and develop a motivated reception team.
: Maintain high standards of service, communication, and the overall guest journey.
: Manage reservations, seating and guest flow with precision and care.
: Champion innovation and constantly seek ways to enhance the guest experience.
The Ideal Candidate:
: A natural host : warm, personable, and always guest:first.
: Proven experience as a Reception Manager (or similar) in a high:volume, premium dining environment .
: Hands:on leadership style : present on the floor, not hidden in the office.
: Strong communicator with excellent organisational skills.
: Skilled in managing large teams and motivating individuals.
: Super user of OpenTable, SevenRooms, or TripleSeat .
: Ambitious and excited to grow with a leading hospitality group.
Apply now: