Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Course Information
* Course: Customer service practitioner (level 2)
* Level: 2
* Route: Sales, marketing and procurement
* Apprenticeship Level: Intermediate
Working Arrangements
* Working Week: Tuesday to Friday, covering anytime between 8am and 6.30pm
* Expected Duration: 15 Months
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