Aftermarket Sales Development Co-ordinator
My client are seeking an engineering/business graduate to join their Export Aftermarket Sales Development team. This position is integral to the development and expansion of the Export Aftermarket Sales Department and involves a broad range of responsibilities aimed at driving business growth. Key duties include proactive cold calling & lead generation, the timely and effective follow-up of all aftermarket quotations, with a particular focus on identifying opportunities for add-on sales and upselling.
Key Responsibilities
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Efficient processing of customer orders and enquiries, regardless of how received.
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Support the promotion of spare parts and service offerings.
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Maintain and manage administrative systems in line with ISO 9001 standards, ensuring full traceability and conformity. Recommend improvements to the Senior Export Sales Manager to enhance customer service.
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Respond to all internal and external administrative enquiries regarding customer history.
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Identify opportunities to further develop Spares & Service sales and communicate relevant information to appropriate departments.
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Negotiate directly with customers, where necessary, to secure additional sales.
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Conduct regular follow-up on all Aftermarket quotations.
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Support and coordinate proactive sales initiatives within the Export Aftermarket business.
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Send introductory correspondence following machine sales.
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Work collaboratively with the Machine Sales team to increase aftermarket product sales.
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Assist in executing Aftermarket promotional campaigns in conjunction with the Marketing Department.
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Extract and analyse data to identify key opportunities for business growth.
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Develop, coordinate, manage, and monitor remeshing and servicing contracts.
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Monitor and report on business trends regularly, including identifying areas of declining activity.
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Carry out any other duties as determined by the Head of Sales Division.
Salary & Package:
Guaranteed earnings - £26,300 + Commission & Bonus