TAMWORTH BOROUGH COUNCIL DEMOCRATIC SERVICES Legal Admin & Democratic Services Manager £39,862 - £42,839 per annum Hybrid working contract 37 hours per week Permanent Located in the heart of Staffordshire, Tamworth is a vibrant and well‑connected borough with a rich heritage and a growing population of over 77,000. With strong transport links, an evolving town centre, green spaces, leisure and cultural attractions, it is a great place to live and work. Exciting times lie ahead as the Council delivers major transformation, including multi‑million‑pound investment such as the Future High Street Fund, helping to restore the town centre as a thriving community hub. Working for Tamworth Borough Council means making a real difference for local people, as part of a skilled and ambitious workforce supported to do its best in a positive and empowering environment. If you thrive in a fast‑paced, high‑profile environment and bring a proactive, solutions‑focused approach to your work, this role offers a unique opportunity to shape and lead core governance functions at the heart of the organisation. As the Legal Admin & Democratic Services Manager, you will provide strategic and operational leadership across a diverse portfolio including Democratic Services, the Mayor’s Office, support, Legal Administration, Right to Buy, and Land Charges. You’ll draw on your resilience, political awareness and exceptional organisational skills to ensure the Council’s democratic and civic functions run smoothly and effectively. Building strong and trusted relationships across the organisation is essential, including elected members, senior officers and external partners. You will deliver high‑quality services, advise on correct procedures and legislation, and drive continuous improvement. With a positive, collaborative “can‑do” attitude and collaborative approach, you’ll play a pivotal role in enabling transparent governance, effective decision‑making and excellent customer service. What the role involves and what you’ll need to succeed In this role, you will lead and develop a multi‑disciplinary service covering Democratic Services, the Mayor’s Office, Executive Support, Legal Administration, Right to Buy and Land Charges. You’ll ensure these functions operate efficiently, meet statutory requirements and deliver high‑quality support to elected members and senior leaders. To do this effectively, you’ll need strong leadership, excellent organisational skills and the confidence to work in a politically sensitive environment. You will: Manage and motivate the Legal Admin & Democratic Services team, setting high standards and driving continuous improvement. Oversee committee administration, advising on correct procedures, legislation and standing orders, and ensuring robust governance. Lead oversight of the shared legal service, monitoring SLA performance and escalating issues where necessary. Support delivery of elections in partnership with the Elections Manager. Represent the Council at civic events and ensure the Mayor’s Office, civic protocol and ceremonial functions are delivered professionally. Ensure compliance with FOI, GDPR, equality & diversity, health and safety, financial regulations and risk management. Deliver efficient, customer‑focused services and manage budgets effectively to achieve value for money. Build strong relationships with members, senior officers, partners and stakeholders, communicating clearly and confidently at all levels. Produce high‑quality written outputs including reports, minutes, briefings and formal correspondence. Confidently handle confidential and sensitive issues, demonstrating political awareness, integrity and sound judgement. Use initiative to solve problems, make decisions and stay resilient under pressure in a fast‑paced environment. Apply up‑to‑date knowledge of legislation, committee systems, land charges, RTB and civic administration to ensure statutory compliance. Display a pragmatic, customer‑focused approach with the credibility to influence, challenge and drive service improvement. This is a hybrid working contract, there is a requirement for some of duties to be carried out at home and some on site. Site attendance will constitute more than 40% of available working time. We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable), for further details please refer to the application information document on our website. Appointment will be subject to satisfactory references, right to work in the UK check and medical clearance. For an informal discussion about the role please contact Tracey Smith ( tracey-smith@tamworth.gov.uk). For further information and to apply please visit Tamworth BC Jobs. Late applications and/or CVs will not be accepted. Agencies need not apply. If you have any queries about the recruitment process, please contact recruitment@tamworth.gov.uk. Closing date: 29 March 2026 Interview date: 6 April 2026 Using Artificial Intelligence (AI) - We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated to prevent the number of applications received being unmanageable. Therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered. Following the closing date, the Recruiting Manager will shortlist, and you will be notified. Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts. We are committed to ensuring that people are not disadvantaged in accessing our services. We will make reasonable adjustments for those people that need further assistance, depending on the individual’s needs, further guidance can be found in our Reasonable Adjustments guidance Equality and diversity | Tamworth Borough Council. Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services.