Division / Dept Insights / Marketing Location Holborn store support centre / Home Reporting to Insight Manager - Trading Business Partner In a nutshell This is a core part of the Food Insights team within the Insights team, working to create, collate and compile complex and varied sources of data and research in order to inform key business decisions at a Category and Business Unit level from a customer and market perspective. It is responsible for working with stakeholders as a business partner, ensuring that the customer is at the heart of our decision making. Specifically, this role will work closely with the Customer Insight Managers and across the wider Insight team, to support on key Category and Business Unit projects for the relevant stakeholders and help disseminate our data & insight across the business. Primary stakeholders will be the Product/ Packaging/Innovation team but may also include Trading & Marketing on occasion. What you need to do This role will play an important role in the Trading Business Partner Insight and wider Insight teams, combining our existing tools and sources of data with additional quantitative and qualitative primary research to bring a customer perspective to key business decisions. Specifically, the Insight Executive - Own/ Future Brands Business Partner role will focus on: Working with the wider Trading Business Partner Insight Managers & Trading stakeholders to understand key priorities for the Categories/Business Units that need research and insight support Leading on smaller analytical and research projects and supporting the Trading Business Partner Insight Manager on larger projects (often with external agencies and our internal analytics team-ADA) to combine existing knowledge, data (often bespoke) and primary research from our various sources in order to answer key customer questions. There is a heavy reliance on data and a significant number of these projects are likely to be tactical and will require delivery to tight deadlines. Encouraging the use of customer insight across the teams within the relevant Categories/Business Units by training and embedding self-service tools (e.g. Sainsbury's Insight Platform (SIP), Lettuce Know (CSAT)) Using self-service tools to carry out more complex tasks than are readily self-servable to the Trading teams directly (e.g. SIP, Lettuce Know (CSAT), Attest, YouGov, Kantar/Nielsen) Supporting the development and embedment of new tools, reports and data sources within the Trading Business Partner Insight and wider Insight team as well as with Trading stakeholders Supporting a broad range of Trading stakeholders to interpret customer and market data Projects will depend on the priorities of the Categories/Business Units and the Trading Business Partners Insight team What you need to know This role is key in ensuring our business makes smarter decisions by knowing customers better than anyone else so will need to: Influence broadly across the business (with a range of stakeholders up to SM level across Trading) Think proactively and working in a hypothesis-led way to break down complex problems and land action-focused answers with the Trading teams using the tools and time available in the most effective way Understand, challenge and analyse data, whilst stepping back to bring clarity to decisions Excellent knowledge of excel ideally including how to create dashboards and complex data manipulation and analysis Understand how to bring together varied sources of first and third party data, working closely with a variety of agencies Specifically, for the Trading Business Partner Insight Executive role, you need to have strong analytical skills, including being comfortable with large and complex datasets, as well as a good understanding of analytical approaches, research methodologies (qual & quant) and briefing agencies. You will also need to be able to work closely with a broad range of stakeholders (specifically across Trading and the wider Insight team) to understand and respond to priorities regularly and ruthlessly when presented with more "asks" than you can support. There are many ways to have acquired these skills and this knowledge, so there are no specific qualifications or similar proof points required. However, relevant and demonstrable experience is of course essential, so it is likely that successful candidates will have already completed roles involving data as well as research. It is also likely that they will have experience of working within teams and building relationships with a broad range of stakeholders. Although not essential, ideally the candidate would have some experience of customer data (eg. Nectar or similar) and/or Nielsen/ Kantar market data as well as experience of working with Trading teams. What you need to show Collaborative working with internal and agency teams Stakeholder management and influencing skills (up to SM level) Clarity of thought, strategic thinking & a methodical approach to problem solving Ability to work to work to short deadlines Analytical mindset, challenging us to look at the business & market in new ways Project management: timings, resource, budget Agency/supplier management: performance, risk, relationship What decisions I can make Working closely with the Trading Business Partner Insight Managers & wider Insight team, you will determine the best approach to bring a customer perspective to important business decisions. You'll need to proactively manage your own time and you'll be accountable for judging the right level of bespoke vs. self-service support to provide to the department / division. Resources available to me Support from embedded colleagues from Kantar/Nielsen, ADA Analysts as well as across the wider Trading Business Partner team Use of the Trading Business Partner Insight team budget as appropriate & agreed with the Trading Business Partner Insight Manager and Head of Food Insights LI-SA1