Avocet Commercial Careers is excited to present an excellent opportunity for an IT Support Technician to join a leading firm in Exeter. This full-time, permanent role offers the chance to be part of the Central IT Team, providing first-line technical support, troubleshooting issues, and contributing to the smooth operation of the firm's IT systems.
This leading firm is committed to supporting its teams, fostering a culture of challenge and expectation with support and care. They invest in their infrastructure and staff, providing opportunities for professional growth and development through training and a real focus on employee potential.
IT Support Technician Responsibilities:
* Provide first-line technical support, handling helpdesk tickets and troubleshooting issues
* Assist with the rollout of new hardware and software
* Deliver end-user IT training and support
* Support the Head of IT with development projects, including management/administration of in-house software and databases
* Evaluate and test new hardware and software products before implementation
IT Support Technician Requirements:
1. IT qualification at A-Level or equivalent (BTEC Level 3 Diploma in IT, Computing, or Technical Support; BTEC HND/HNC Diploma in IT or Computing)
2. Experience with Microsoft and Windows software
3. Knowledge and enthusiasm for delivering high-quality IT support to end-u...