The Role
A passionate Spa Therapist is required to join our team of therapists providing a full range of facials, manicures, pedicures and body treatments, with a focus on ensuring guests have an amazing experience.
Our 25 therapist are selected to provide the very best treatments, supported by a Reservation and Spa Reception team and our experienced Spa Manager, Melissa. As well as excellent facilities we offer training, development and progression opportunities to match. Indeed Melissa is a product of that success. Joining us some years go, working across front of house departments before covering maternity leave for our last spa manager, taking over when she chose not to return. Melissa is now responsible for the operational success of our busy Utopia Spa.
As a Spa Therapist you will;
1. Offering a full range of technical facial and body treatments during your shift
2. Meeting and greeting the client on arrival
3. Completing client consultation cards/information
4. Taking the guest through the customer journey
5. Explaining the treatment to be performed
6. Ensuring the treatment is offered to the clients requirements
7. Discussing retail products and beauty regime to enhance guests experience following their treatment
8. Offering refreshments in the relaxation area on conclusion of the treatment
9. Liaising with Spa Receptionists to ensure correct billing
Requirements
10. Shifts include; 9.45am 6.15pm, 10.45am 7.15pm, 11.45am 8.15pm
11. 32 hrs over 4 days including weekend shifts
12. NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential
13. Completion of a trade test with the Spa Manager prior to recruitment