Claims and Reinsurance Service Advisor – Salary circa £25,100
Are you detail-oriented and curious about how insurance works behind the scenes? This role could be a great fit if you're looking to grow your career in a supportive, collaborative team.
Whether you're new to the industry or ready for a fresh challenge, we’d love to hear from you.
About the job
You’ll join our Claims and Reinsurance Service team, managing the administration of non-conventional claims for Commercial Lines. Your responsibilities include ensuring accurate claims payments, maintaining data quality, and supporting financial reporting. You’ll collaborate with internal teams and external partners to facilitate smooth processes and timely settlements. This role offers a valuable opportunity to learn about the wider insurance business and make a meaningful impact.
Skills and experience required
* A keen eye for detail and a professional, proactive approach
* Comfortable working within established processes, with confidence to suggest improvements
* Familiarity with standard software tools like Excel and Outlook
* Strong organisational skills and ability to manage multiple tasks
* A willingness to learn and grow in a dynamic environment
What you’ll get in this role
Our purpose — "with you today, for a better tomorrow" — reflects our commitment to our colleagues. We invest in your development and offer numerous benefits:
* Starting salary – circa £25,100 (depending on location, skills, experience, and qualifications)
* Bonus opportunity — 6% of annual salary, performance-dependent
* Generous pension scheme — Aviva contributes up to 14%, depending on your contributions
* 25 days holiday plus bank holidays, with options to buy or sell up to 5 days
* Up to 40% discount on Aviva products and other retail discounts
* Up to £1,200 of free Aviva shares annually through our Matching Share Plan and Save As You Earn scheme
* Supportive policies including parental and carer’s leave
* Flexible benefits such as cycle to work and sustainability options
* Opportunity to participate in Aviva Communities and use 3 paid volunteering days
* Focus on wellbeing with various support tools
Learn more about our rewards and benefits by using our salary calculator.
Inclusivity at Aviva
We welcome applications from all backgrounds and experiences. If you’re excited about this role but don’t meet every requirement, we encourage you to apply. We support flexible working arrangements, including part-time and job share options.
Our flexible working policies allow most employees to spend around 50% of their time in the office, combining flexibility with collaboration.
To learn more about working at Aviva, visit here.
We interview every disabled applicant who meets the minimum criteria. Please email us after applying to disclose your disability, and we will ensure an interview opportunity.
For alternative application methods, contact vivien.gergaly@aviva.com.
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