Location: Staines (TW18 3DZ) or London (EC2R 7HJ)
Fixed Term Contract: until 31/12/2026 – extensions are likely
Scheduled weekly hours: 37.5 hours
Benefits: Fixed Term benefits allowance
We make health happen
At Bupa, we’re passionate about the difference technology makes to people’s lives. As part of our Connectivity team, you’ll help us deliver reliable, secure and high‑performing network services for colleagues, customers and patients across the UK.
You’ll work with experts across Bupa, influence major technology decisions and help shape our journey toward a cloud‑first future — all while growing your own skills along the way.
How you’ll help us make health happen:
In this role, you will:
* Provide technical leadership across our Connectivity services, supporting a wide portfolio of network technologies.
* Deliver and maintain key ITIL processes (Configuration, Release, Availability, Capacity, Financial and Service Continuity Management).
* Take technical ownership of risk relating to network services and ensure strong governance.
* Lead and contribute to the improvement and evolution of Connectivity services, driving operational excellence.
* Support and deliver Business Continuity solutions, ensuring robust recovery and proactive problem avoidance.
* Work closely with IT leadership to ensure alignment between networking changes and business needs.
* Contribute to the design, testing and deployment of new Connectivity services that meet Bupa’s enterprise standards.
* Build strong relationships with vendors to identify opportunities to innovate and introduce modern technologies.
* Provide SME support in WAN, LAN, wireless, cloud connectivity, network security, VOIP and other critical network capabilities.
* Deliver complex technical solutions, both tactical and strategic, working with architects, SMEs and service providers.
* Support Bupa’s cloud‑first strategy, contributing to transformation from on‑prem to cloud architectures (Azure preferred).
* Produce documentation, testing plans, and create technical standards aligned with Bupa policies.
Key Skills / Qualifications needed for this role:
* We’re looking for someone who’s technically strong, proactive and collaborative — someone who enjoys solving complex problems and making things work better.
* Essential skills & experience:
* Proven experience delivering support across complex network and security infrastructures
* CCNA/CCNP credentials are highly beneficial
* Strong SME‑level expertise in at least two of:
o Routing & Switching
o Wireless (Enterprise / Meraki)
o Zscaler
o SDWAN
* Experience delivering network designs, implementations and technical leadership across large-scale environments.
* Strong understanding of security, operations, service management, and multi‑sourcing delivery models.
* On‑prem to cloud migration experience.
* NAC tools (Forescout), segmentation solutions, monitoring toolsets (SolarWinds).
* VOIP / collaboration solutions.
* Technical leadership across complex projects and vendor environments.
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
* 25 days holiday per year, pro rata to your contract.
* Access to a range of services to support your physical and mental wellbeing
* Fixed term benefits allowance
* Access to our confidential employee assistance programme
* Online discounts covering your everyday shopping, entertainment, eating out and more.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
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