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Admin assistant - business support team

Kirkintilloch
NHS Scotland
Admin assistant
Posted: 22h ago
Offer description

Join to apply for the Admin Assistant - Business Support Team role at NHS Scotland

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a fixed-term or secondment post of 12 months. The shift pattern for this post is Mon-Fri 9.00-5.00pm.

The post holder will be part of the Business Support Team within East Dunbartonshire HSCP, working directly with the multi-disciplinary/multi-agency team to support the service. The post holder will be required to communicate with all users of the service. It is essential that the post holder has excellent communication skills with the ability to relate to a wide range of personalities.


Responsibilities

* Provide administrative support in an office environment
* Deal with a high volume of calls
* Help ensure protocols for work areas are followed and contribute to review of these protocols
* Prioritise workload and exercise initiative as part of a team
* Support the team in day-to-day operations and service delivery


Essential qualifications

* Experience gained within an office environment
* Experience of dealing with a high volume of calls
* Good written and verbal communication skills
* Ability to work as part of a team
* Ability to follow protocols for work areas and contribute to review of these protocols
* Ability to prioritise workload and exercise initiative
* Flexible


Desirable qualifications

* Keyboard skills
* Experience of data input
* Experience of dealing with complex calls
* Proficient in Microsoft Office, particularly Word
* Previous NHS experience

New employees will undertake an induction/training programme. This will be a minimum of 4 weeks depending on the department and location.

Informal Contact: Kirsty Gilliland, HSCP Administrator, 07733 301901, kirsty.gilliland@nhs.scot

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community and promotes a culture of inclusion across the organization.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer, supporting applications from the Armed Forces Community.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work.


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Other


Industries

* Hospitals and Health Care

Glasgow, Scotland, United Kingdom

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