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Join to apply for the Matchday Stewarding Supervisor (Casual) role at Carlisle Support Services
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Job Introduction
Matchday Steward Supervisor- Carlisle Support Services, Working in Partnership with Burnley Football Club
The Benefits
A competitive hourly rate of pay – paid monthly
Access to Company Pension Scheme after qualifying period
Wagestream - financial flexibility and instant access to earned and authorised wages
Clear Career Pathways- The opportunity to level up your career with 58% of salaried roles filled by our internal candidates, there’s a chance for everyone
Full induction, ongoing training, and career development
Quality kit and uniform, everything you need to perform your role effectively
Refer a Friend Scheme
The role
Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious client, Manchester United. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.
Location: Turf Moor- Home of Burnley FC (BB10 4BX)
Pay: £14.50 per hour
Hours: Working on a casual basis on match/event days you have the ability to be flexible around your current commitments.
Please be aware that this is not a full time role, colleagues have the flexibility to choose and book their own shifts for home games or Ad-hoc events at the stadium - however - we are seeking candidates who can commit to working a minimum of 75% of fixtures at this venue- this will include the opportunity to work a minimum of 20 home games per season
Football and events take place evenings and weekends only.
Your core role will be to ensure the safety and security of everyone. This could include, but not be limited to;
Overseeing and supervising the team
Enforcing high standards across the team from Customer service delivery to Uniform
Point of contact for any escalations from the stewarding team
Checking staff in and out at the start and end of shifts where needed
Scanning tickets
Directing spectators
Monitoring crowds
Managing queues
We have excellent progression routes available, including Supervisory level roles, and similar roles at some of our other event venues. If wanted, we are also able to offer opportunities to work at some of our iconic event venues across the UK, including similar roles at venues in Huddersfield, Burnley and Liverpool - as well as further afield if you are willing to travel (funded).
As event supervisor you must hold, already be enrolled on or be willing towards Level 3 NVQ in Spectator Safety ( we will fund this and enrol you on the course).
The ideal candidate
Reliable, punctual, flexible, and smart in appearance
Friendly, approachable, and always professional
Enthusiastic and motivated to do a great job
Experience in a Supervisor position within an events environment
Able to interact with clients and customers in a positive manner
Level 3 certificate in Spectator Safety, or willingness to obtain the qualification (This will be a requirement if hired, but we will fund this for you)
Willing to work at other Carlisle Events venues across the region (desirable)
About Us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.
In all situations people will be judged solely on merit or ability.
#IHPNTH
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Facilities Services
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