Are you ready to lead a service that truly changes lives? Were looking for a passionate and experienced Lead Vision Rehabilitation Specialist to join our Hearing & Vision Team.
Main duties of the job
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This role supports adults across Wiltshire who are blind or partially sighted. You’ll lead a team of dedicated professionals, delivering specialist assessments and personalised rehabilitation programmes that help people live independently and safely in their own homes and communities.
You’ll be responsible for the day-to-day running of the service, supervising staff, managing complex cases, and working closely with partners across health, social care, and the voluntary sector. You’ll also play a key role in safeguarding, service development, and shaping how we support people with sight loss across the county.
We’re looking for someone with a recognised qualification in vision rehabilitation, strong leadership skills, and a deep understanding of the challenges faced by people with sensory loss. You’ll be based in County Hall, Trowbridge but work flexibly across our hubs in Chippenham, Devizes, and Salisbury, with some home working and travel beyond Wiltshire.
If you’re committed to inclusion, independence, and making a real difference, we’d love to hear from you.
About us
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right.
Job responsibilities
Specific duties and responsibilities include:
* Undertake regular and effective supervision and appraisal of the ROVIs in the team in accordance with the supervision and appraisal policy.
* Oversee the day to day running of this service area.
* Deputise responsibilities across the whole team in absence of Team Manager.
* Monitor the quality and quantity of the work of the ROVIs in the team, and others as required.
* Assess eligibility for registrations where appropriate.
* Provide advice, guidance and support to colleagues to ensure customer and team outcomes are met.
* Provide expert advice and support around complex issues policy, guidance, direction - this will include managing complaints from customers, carers, elected members and partners which may result in a recommendation on the way the service could be delivered differently to Team Manager / Head of Service.
* Convene and chair multiagency meetings in relation to customers with complex needs or contentious situations.
* Be responsible for professional advice, assessments or referrals, ensuring interventions are timely and cost effective.
* Oversee the incoming work and the waiting list, allocating work and escalating risk to the Team Manager in relation to this.
* Oversee the CVI registration process.
* Plan / co-ordinate / deliver training activities which support knowledge sharing both internally and externally, where appropriate.
* Meet performance standards and provide regular reports to the Team Manager about performance in this area of work.
* Work jointly with professionals to build positive working relationships to ensure effective joint working.
* Take a proactive role in service developments, supporting the team manager to drive forward service provision at higher levels.
* Continuing professional development, including attendance at vision networks.
* Proactively develop and build positive relationships with relevant services to consult with health, employment, education and other organisations
* Design and implement complex rehabilitation programs for users and carers to promote independence and reduce risk including training and provision of equipment
* Continuous Professional Development to update knowledge on equipment, services etc. lifelong learning
* Be aware of specialist equipment that may be beneficial to a client with a particular set of needs.
Person Specification
Qualifications
* Degree in relevant profession, or equivalent experience/skills
* Licence / certificate / qualification required for the role
* ITQ 2 or equivalent ICT skills and abilities, demonstrating significant experience in IT systems.
Experience
* Diploma in Rehabilitation Studies in Visual Impairment (required for mobility training) or equivalent
* A minimum of 4 years of working with this customer group
* Recognition of the rights of disabled people to be part of and socially valued members of society
* Expert understanding of relevant legislation relating to this customer group Valuing People and the Care Act 2014
* Proven ability to carry out low vision assessments including complex clients
* Excellent knowledge of specialist equipment.
* Training in daily living skills/training in complex daily living skills
* To be able to train people with varying eye conditions - outdoor mobility, orientation, mental mapping and cane skills.
* Ability to build productive professional relationships
* Excellent communications skills and ability to use a variety of communication methods, including but not limited to media braille, tape, big print, moon, clear speech
* Familiar with care management
* Knowledge and understanding of Deaf blind manual
* Ability to manage own time effectively
* Ability to work independently
* Specialist knowledge of eye conditions
* Listening/empathising skills that are tailored to the individual and their situation
* Experience of Liquid Logic
* Experience of supervision of staff
* Experience of managing and reporting on data to review and improve performance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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