Job Title
Key Account Manager Food & Drug
Job Description
Your role:
As Key Account Manager F&D Ahold Delhaize (responsible for Albert Heijn, Etos and several smaller customers), you will manage and further develop one of our most important retail partnerships in Belgium and the Netherlands. You combine strategic vision with hands‑on execution and know how to deliver sustainable growth in a highly competitive market.
With your knowledge of the FMCG sector and a data‑driven approach (using Nielsen, GfK, and retailer tools such as AH Retailer Connect and Etos dashboards), you ensure optimal visibility of our products, strong commercial direction, and the translation of shopper and market insights into concrete growth plans. You will act as a trusted sparring partner, co‑creating long‑term joint business plans with Albert Heijn and Etos. You do this in line with the Philips principles, collaborating closely with teams such as marketing, shopper marketing, finance, and supply chain. Within the PH Sales Benelux team and the wider Food & Drug team, you contribute to synergies and maximise total Philips value in the market. You will report to the Channel Leader Food & Drug.
Responsibilities
* Manage and further develop strategic accounts Albert Heijn and Etos (including several smaller customers);
* Drive Joint Business Planning and co‑create long‑term growth plans with Ahold Delhaize;
* Develop and execute ambitious account plans across all channels (omnichannel: AH.nl, Etos.nl and in‑store);
* Negotiate annual contracts, activations, and shelf plans;
* Leverage market and retailer data (Nielsen, GfK, AH Retailer Connect, Etos dashboards) to identify category opportunities and strengthen partnerships;
* Analyze consumer and shopper trends and translate them into commercial opportunities and innovation projects;
* Ensure excellence in execution for promotions, launches, and activations, securing best‑in‑class visibility online and offline;
* Collaborate intensively with internal teams such as marketing, shopper marketing, supply chain, and finance;
* Monitor KPIs, conduct performance analysis, and report to internal and external stakeholders;
* Maintain daily contact with customers on operational and commercial topics;
* Be an active contributor to a close‑knit and ambitious commercial team.
Qualifications
* At least 5 years of experience in key account management within the FMCG sector, preferably with top‑tier retailer (Albert Heijn, Etos, or a comparable market leader);
* University degree (e.g., marketing, business administration, or similar);
* Proven experience in category management and working with retailer data tools (Nielsen, GfK, retailer dashboards);
* Strong analytical skills and a data‑driven mindset;
* Excellent communication and negotiation skills, with the ability to influence at all levels;
* Able to balance strategic relationship‑building with hands‑on operational follow‑up, ensuring both long‑term partnership and flawless execution;
* Entrepreneurial, proactive, and perseverant;
* Fluent in Dutch, strong command of English, French is a plus;
How we work together
We believe that we are better together than apart. Field roles are most effectively done outside at the customers’ or suppliers’ locations in combination with working at the office in‑person.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
#J-18808-Ljbffr