Multi site manager

What you'll do at Pasta Evangelists:

• Oversee daily operations across multiple kitchens, ensuring compliance with company standards, health & safety regulations, and food hygiene protocols.
• Manage weekly personal visits to the sites in your designated area. Aim to have 2‑6 sites under management.
• Keep daily contact with all sites, and one‑on‑one meetings with team leaders and weekly review of previous week results.
• Work on a hire‑and‑retain plan for all sites. Actively help or consistently recruit and conduct on‑the‑job training.
• Track and analyse performance metrics (KPIs, service times, customer feedback) to identify areas for improvement and implement necessary changes.
• Collaborate with Area Manager and the People Team to ensure compliance with legislative requirements associated with recruitment and working practices of employees, such as working time regulations and immigration restrictions.
• Conduct robust performance appraisals in line with the company guidelines and timescales.
• Proactively develop team leaders through continuous coaching and support.
• Assist the Area Manager with proactive management of all in‑kitchen employee relations issues in line with statutory requirements and employment law.
• Track team absence, taking action in line with Pasta Evangelists absence management policy where appropriate. Manage team holidays in line with the needs of your business.
• All statutory and company Health, Safety, and Food Hygiene regulations must be strictly adhered to at all times and corrective action taken in a timely manner as necessary.
• Maintain consistent food quality across all sites, ensuring every dish meets our high standards in taste, presentation, and portioning.
• Adopt a strong recognition culture that highlights high performing individuals. Recognise and celebrate exceptional sales achievements with the team.
• Set and communicate daily/weekly sales goals to the team, striving to consistently exceed sales targets.
• Collaborate with the area manager to maximise kitchen profitability by understanding and controlling all kitchen costs (e.g., labour, food).
• Assist with the opening of new kitchens, ensuring smooth launches and consistent training for new teams.
• Act as deputy for the area manager when required.

Who are you:

• Proven experience in a managerial role, preferably in multi‑site operations or the food service industry.
• Inspirational leader with excellent management skills and ability to nurture talent and encourage career development.
• Flexible, with a willingness to travel between sites – may include overnight stays, and work weeknights and weekends.
• Regular travel to head office in London.
• UK driving licence and access to own vehicle.
• Solid understanding of food safety and hygiene regulations.
• Great analytical thinker, able to drive sales and fulfil KPI s.
• A can‑do, will‑do attitude; able to work under pressure in a fast‑paced, challenging environment.
• Highly adaptable, able to switch between long‑term strategic initiatives and rapid tactical actions.
• Exceptional organisational and multitasking abilities.
• Excellent communication skills to embed and drive Pasta Evangelists DNA in the team and ensure all procedures are adhered to.
• Love working in a start‑up team.
• Pasta lover.

What we can offer:

• Competitive salary.
• Dynamic, fast‑moving and diverse team.
• Discount at our counter and restaurant in Harrods.
• Regular team socials and pasta tastings.
• Free Pasta Evangelists products.
• Referral bonus scheme.
• Cycle to work scheme.
• 28 days of paid annual leave (bank holidays inclusive).