Laundry Room Attendant
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our talented housekeeping team at the exclusive Culloden Estate & Spa.
Under the inspiring leadership of our Executive Head Housekeeper, Ash Power, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.
The successful candidate can expect to work a variety of shifts on a part-time basis. The rate of pay for this part-time position is £12.40 per hour and we are happy to discuss the number of hours per week.
We offer a range of benefits including free staff meals, employee discounts, credit card tips, 29 days holiday plus your birthday and opportunities for career progression and development. Further details about our employee benefits here.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html
Hastings Hotels is an Equal Opportunities Employer.
About the role
To ensure hotel linen is cleaned and maintained to Hastings standards and to process guest laundry and dry cleaning requirements for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.
* To receive, sort, and process hotel linen in accordance with Hastings standards, ensuring finished items are correctly stored and accurate records maintained.
* To check items for damage and take appropriate action to ensure they are not returned to stock in a damaged state.
* To launder and dry clean staff uniforms, distributing clean items as required.
* To process guest laundry and dry cleaning to high standards, ensuring items are accurately labelled and returned to the correct bedroom.
* To ensure all equipment and materials are used in correct manner and any problems are reported immediately.
* To work effectively with colleagues to a ensure harmonious working environment where all employees are treated with respect and dignity.
* To maintain the security of stock areas at all times, immediately reporting any breaches.
* To comply with all health, safety and hygiene policies and procedures.
* To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Supervisor/Manager on duty.
* To ensure all guest enquires are handled efficiently and effectively.
* Any other duties as required by Management
About You
We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.
About the company
Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.
Required Criteria
* Good Communication Skills
* Excellent attention to detail
* Work well under pressure and be a team player
* Right to work in the UK
* A professional appearance
Desired Criteria
* Educated to GCSE standard or the equivalent with grades A-C in English and Mathematics
* Similar previous experience
Skills you'll need
* Cleaning Skills
* General Housekeeping Skills
* Laundry Skills
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