Overview
Alcombe Vets Osterley is looking for a dedicated Veterinary Receptionist to join the team. No two days will be the same in this exciting role, which is ideal for someone enthusiastic about a new challenge and the chance to work alongside our amazing, close-knit team.
Responsibilities
* Booking, cancelling, and changing appointments
* Dealing with enquiries via email, telephone and in person
* Processing and recording payments
* Completing the end-of-day reconciliation procedures
* Dispensing medications/prescriptions
* Keeping client/patient records up to date
* Maintaining stock levels
* Dealing with incoming and outgoing post
* Ensuring the reception area and consulting rooms are always kept clean and tidy
* Promoting and signing new patients to our Health Care Plan
* Educating clients with Preventative Health Care and Insurance FAQs
Work pattern and benefits
Your shift pattern: 8:30 am - 5:30 pm, 40 hours per week, Monday – Friday, with 1:4 Saturday mornings taken back as TOIL.
* 6.6 weeks annual leave
* Additional annual leave for your birthday
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Employee wellbeing initiatives
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - discounts and cashback with 100s of retailers
* Pension scheme
* Discounted staff pet care
Salary: Up to £25,484.71 DOE
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
Industries
* Veterinary Services
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