A forward-thinking IT services organisation in the United Kingdom seeks an experienced Service Delivery Manager. You will be responsible for managing the IT Service Desk team, ensuring reliable and customer-focused service delivery. Ideal candidates will have significant experience in IT service delivery, strong leadership skills, and expertise in infrastructure and applications like Microsoft 365, Azure, and SharePoint. This role focuses on improving service processes and sustaining high levels of customer satisfaction. #J-18808-Ljbffr