Crisis Care Practitioner - Clinical Access Line/County South
The closing date is 25 May 2026.
An exciting opportunity has arisen for a Band 6 Clinician to join the newly formed Clinical Access Line and County South Crisis Team. This newly developed role consists of working across both services as a Crisis Care Practitioner.
The Clinical Access Line is a new service that is central to the delivery of the 111 Mental Health option national requirement.
Within the Clinical Access Line, recovery workers will take initial calls and direct them to the most appropriate service. The team will also provide advice and guidance through a triage process where the urgency of care required is assessed and signposted accordingly. Relevant training will be provided upon successful recruitment to the post.
Within the County South CRHT the post holder will also have devolved management, leadership and development responsibilities to ensure and support the effective delivery of clinical practice. This service supports clients aged 18 and over with severe mental health problems and/or an acute psychiatric crisis in accordance with quality practice and procedures. You will provide mental health assessments and support to clients within a variety of settings including the client’s home and other health and non‑statutory settings.
Thank you. You will be part of a team that consists of both qualified and unqualified clinicians who are knowledgeable about different services and options, and you will be supported by a Clinical Lead on each shift.
Main duties of the job
We are seeking an enthusiastic and experienced Band 6 Mental Health Clinician to provide clinical assessment, triage and signposting to citizens of all ages in a mental health crisis.
You will be a clinician with proven post‑qualification experience. You will have a sound knowledge of risk assessment and demonstrate evidence based practice. Experience of working in a crisis team or community setting will be advantageous.
The post holder will participate in the delivery of effective clinical services within the Crisis Resolution/Home Treatment Service in line with specified national and local standards.
Job responsibilities
The access line will provide one number for support and referrals to secondary mental health crisis services within Nottingham and Nottinghamshire for all ages.
To support and supervise recovery workers taking calls and to assist in making appropriate decisions of signposting. Also to plan, allocate and supervise the work of the team.
To complete triage assessments of more complex calls using a triage tool to assess the urgency of care that is required.
To work alongside partnership agencies and services such as EMAS services and street triage as well as crisis resolution teams.
To demonstrate expertise in analysing and reflecting upon their own clinical practice and that of others in all aspects of care given to patients in crisis and their families/carers.
To work effectively with colleagues from other disciplines as appropriate throughout the assessment and treatment process.
To have highly developed report writing skills and be able to make appropriate referrals to other services.
Be responsible for providing and receiving highly complex, sensitive, distressing and emotional information in relation to health issues.
Developed knowledge of safeguarding procedures and experience in how to manage these situations including advising colleagues where necessary.
To work within professional and ethical frameworks established by national bodies such as the Department of Health and the NMC.
To complete home and community visits for clients. These visits will consist of comprehensive assessments, reviewing risks thoroughly and on a regular basis.
The post holder would be expected to travel independently to visits throughout a variety of shifts.
The post holder would also be expected to feel competent in assessing clients’ suitability for admission to psychiatric hospital and feel confident in completing gatekeeping assessments in the community.
A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Person Specification
Qualifications
* Professional qualification in Mental Health Nursing or Occupational Therapy, at Diploma or degree level
* Evidence of learning and development post‑qualification
Experience
* Relevant post‑registration experience in adult mental health.
* Experience of multi‑disciplinary working
* Experience of working in acute mental health care
* Competency in completing comprehensive mental health assessments and assessments of risk.
* Experience in developing robust care plans and risk management plans
* Understanding of responsibilities in relation to the mental health act, mental capacity act, CPA and safeguarding
* Competency in meeting expected performance and data quality targets for the role in a timely manner and an understanding of the importance of this.
* Experience of working in a community‑based mental health team.
* Experience of crisis management
* Managerial/clinical leadership skills
* Experience of managing a duty system
* Experience of delegating clinical tasks and managing team diary
Values and Behaviours
* All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust, Honesty, Respect, Compassion, Teamwork.
* All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation.
Physical Requirements
* Has the physical ability to perform the full range of duties
Training
* Qualification in mentorship/education of students appropriate to professional qualification
Knowledge
* Knowledge of comprehensive mental health assessments
* Current knowledge and understanding of acute mental health needs and ability to demonstrate clinical competence.
* Able to clearly evidence knowledge of effective assessment risk and of risk management
Contractual
* A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£39,959 to £48,117 a year (pro rata for part time)
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