> Description About the role: General & Technical Flooring Services Ltd is a leading commercial flooring contractor based in Scotland, with offices in Aberdeen and Livingston. Since 1994, we’ve specialised in delivering high-quality flooring and wall cladding solutions across sectors including healthcare, education, hospitality, and the public sector. With a reputation for craftsmanship, reliability, and industry expertise, we offer a full-service approach—from initial uplift and subfloor preparation to supply and professional installation. Our team takes pride in delivering safe, sustainable, and efficient results for clients across Scotland. You will join their Livingston office, providing support throughout the office. Responsibilities You will become a key digital support staff member in the office, collaborating between the office staff and manufacturing staff. This will be through ensuring that scheduling will be completed accurately between the departments on Microsoft Outlook calendar. You will become a super-user of bespoke software Callidus. You will use this to assist the sales staff to set prices and generate quotes for upcoming jobs. Along with managing and ordering stock for upcoming projects. In this role, you will use accountancy software Xero to an expert level. This will be used to work collaboratively with suppliers and the sales team, through generating, sending invoices and processing VAT returns. Utilise Microsoft Outlook to manage their own personal & general office inbox responding professionally and in a timely manner. You will assist in the roll-out of Microsoft Dynamics throughout the company. This software will be rolled out throughout the company to increase efficiency in tracking sales leads and opportunities. Along with this, you will use Dynamics to handle customer service requests with a high level of accuracy. You will use all aspects of the Microsoft Suite, including managing inbound and outbound calls through Teams, data entry on Excel & reviewing invoices on Word. You will be responsible for keeping the company Social Media pages, such as LinkedIn, Instagram & Facebook, up-to-date. You will do this to drive sales and respond to customer enquiries in a timely manner. Desirable skills: Understanding of Microsoft Office Suite. Communication skills. Salary: £15,704 per annum. Working hours: Monday to Friday, 8am – 4:30pm. Benefits: On-the-job training and support. Flexible and innovative working environment. Employment upon completion of apprenticeship. On-site parking. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.