Senior Operations Controller
Employer: Gama Aviation – Farnborough HQ (Hybrid). Location: Farnborough, Hampshire. Type: Full time. Posted 23 days ago.
About us
Gama Aviation is a diverse business that offers more than flight operations, including mission‑critical intelligence and systems development. With operations in the UK, Jersey, Europe and the Middle East, a career with us provides travel, personal growth opportunities and long‑term progression in a fast‑paced service industry.
Responsibilities
* Assist the Duty Operations Manager in delivering client experience to internal and external stakeholders.
* Prepare and monitor the validity of operations, including:
o Crew flight briefs
o Operational flight planning
o Flight Time Limitations (FTL) schemes
o Ground handling services and arrangements
o Overflight, landing and charter permits
o Flight watch of active company flights
o Weather watch
* Process pilot duty and rest records according to the Operations Manual and Procedure Manual.
* Maintain close liaison with the Engineering Department and maintenance organisations regarding aircraft serviceability.
* Support the Duty Operations Manager in updating clients on aircraft serviceability.
* Oversight and management of day‑to‑day workflow of Operations Controllers as agreed by the Duty Operations Manager.
* Assist the Operations managerial team in ensuring staff are trained to the same standard, coaching, developing, and mentoring Operations Controllers and apprentices.
* Act as a role model within the Ground Operations community, correctly following and encouraging established processes and procedures.
* Cover the tasks and duties of the Duty Operations Manager in their absence.
Skills, Qualifications and Experience Required
* Minimum 5 years of ground operations experience.
* Proven flight planning and operational experience, ideally in a business aviation environment.
* Sound knowledge and understanding of national and international aviation regulations and their effect on day‑to‑day operations.
* Recent experience in a similar role within a similar organisation, able to deal with complex operational issues in a fast‑moving environment.
* Knowledge of EuroControl, Foreflight, PPS and flight time limitation schemes.
* Excellent communication skills for a range of audiences, including senior management and clients.
Benefits
* Great work‑life balance with a 4‑4 shift pattern.
* Competitive group pension scheme.
* Comprehensive life assurance.
* Comprehensive income protection.
* Comprehensive travel insurance.
* Comprehensive private healthcare (after successful probation).
* Free car parking.
* 2 paid volunteering days each calendar year (subject to line manager approval).
* Investment in training, qualifications and professional development.
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