Customer Experience Executive | Mildenhall | Up to £30,000
I'm delighted to be recruiting for a Customer Experience Executive to join a forward-thinking business in Mildenhall that places people and customer satisfaction at the very heart of what they do. If you thrive on problem-solving, building relationships, and delivering a first-class service, this could be the ideal next step in your career.
✨ The Role
As a Customer Experience Executive, you'll play a key role in ensuring every customer interaction is smooth, professional, and memorable. From managing orders and processing requests, to handling enquiries and supporting the sales team, you'll be the person customers rely on to get things done.
This role isn't just about customer service it's about creating loyalty and adding value. You'll work closely with cross-functional teams, support compliance processes, and take a proactive approach to resolving issues before they become problems.
What We're Looking For
We'd love to hear from you if you have:
25 years' experience in customer service, account management, or sales support
Excellent interpersonal and communication skills, with strong phone and email etiquette
Confidence working in a fast-paced environment with shifting priorities
Strong attention to detail and a solution-focused mindset
Good IT skills, ideally with ERP/CRM systems and Microsoft Office
Why Apply?
Competitive salary of up to £30,000
Be part of a company that genuinely values its people and invests in their development
A varied role combining customer service, operations, and sales support
Join a collaborative, inclusive team where your contribution is recognised
Excellent opportunities for professional growth as the business continues to expand
Location & Hours
Based in Mildenhall, this is a full-time role, Monday to Friday (standard office hours). Hybrid options available
If you're a customer service professional looking to take your career to the next level, I'd love to hear from you. Apply today and let's have a chat about whether this role could be the right fit for you