Job Title: ERP Service Manager
Location: London
Department: IT / Finance Systems
Reports to: Director of ERP
Overview:
We are seeking an experienced Oracle ERP Service Manager to lead the design, development, implementation, and support of Oracle Financials solutions, primarily within the Oracle E-Business Suite (R12). This individual will act as a strategic partner to Finance and IT teams, driving innovation and ensuring the ERP system effectively supports business processes and regulatory compliance.
Key Responsibilities:
* Serve as the functional expert and primary point of contact for Oracle Financial modules:
GL, AP, AR, FA, CM, SLA, and Tax
* Lead end-to-end solution design for financial transformation and automation projects
* Partner with business stakeholders to gather requirements and translate them into scalable Oracle solutions
* Manage and prioritize enhancement requests, bug fixes, and upgrades
* Oversee configuration, testing, and deployment of Oracle financial solutions
* Provide functional support during month-end, quarter-end, and year-end closes
* Collaborate with technical teams on interfaces, conversions, and extensions
* Ensure compliance with accounting standards (e.g., IFRS, GAAP) and local tax regulations
* Drive adoption of Oracle best practices and Cloud capabilities (if applicable)
* Coordinate with vendors and system integrators during implementations or upgrades
* Deep knowledge of financial business processes, closing cycles, and ERP best practices
* Strong experience in Subledger Accounting (SLA), multi-currency, and multi-org environments
* Familiarity with Oracle workflows, approval hierarchies, and role-based access
* Strong SQL skills and understanding of Oracle tables for reporting and reconciliation
Qualifications:
* Bachelor's degree in Finance, Accounting, Information Systems, or related field
* Minimum 12+ years of hands-on experience with Oracle Financials (EBS R12 or Oracle Cloud)
* Strong understanding of financial accounting principles, statutory compliance, and tax requirements
* Proven experience leading Oracle ERP implementations or upgrades across multiple geographies
* Familiarity with Oracle Security, Workflow Approvals, and Reporting Tools (BI Publisher, OTBI, FRS)
* Strong communication and stakeholder management skills
* Oracle Certification (e.g., Oracle Financials Certified Implementation Specialist) is a plus
* Familiarity with SOX compliance, internal controls, and audit support
* Exposure to Agile, ITIL, or similar project methodologies
#J-18808-Ljbffr