Can you combine great administrative, organisational and managerial skills with sensitivity to the needs of young people who have a learning disability or autism? You'll work term-time (42 weeks a year), overseeing and planning a large staffing timetable in our South Bucks further education provision in High Wycombe. You'll ensure changes are made instantly to staff daily timetables so we have the right people in place at the right time for the learners we support. Reporting to the Programme Manager, you ll liaise with staff, with people we support, their families, and our College partners to understand everyone's needs and support levels, taking into account staff sickness and annual leave. Working closely with Programme Co-coordinators, you'll also oversee day-to-day operational issues, reporting any serious issues to the correct manager. This includes operating the daily on-call system and taking calls from 7:30 am each morning and mapping out how to reallocate staffing on our in-house timetabling system (you'll receive full training on this). Other tasks will include: Dealing with parent phone calls in the day if related to operational matters Ensuring risk assessments are taken into consideration when allocating staff to learners Ensuring correct staffing levels are met Communicating / publishing/ planning staff timetable weekly in a timely manner. This role is 38 hours a week, 42 weeks a year, and you will work Monday to Friday, 7:30am- 3pm although some flexibility will be necessary on occasion. About you You must be a good communicator and able to work under pressure, able to: Have a good understanding of HSEN/high need support Work on your own initiative as well as being part of a team Be well organised and able to prioritise Have great attention to detail Work well under pressure, able to react quickly Have excellent IT skills, including MS Office. If you have relevant experience, good customer service skills and share our values you are likely to be a great fit. We are looking for people who celebrate differences, and we strive to make all our staff feel included, valued and respected. "Please note, we are currently unable to offer sponsorships as we await further guidance from the Home Office. Applications requiring sponsorship cannot be considered at this time. We appreciate your understanding." About us MacIntyre is a national charity which supports over 1,200 people with a learning disability and/or autism. We were founded in 1966 by the visionary parent of a child with disabilities and have been growing steadily ever since. We celebrate and develop everyone s unique gifts, talents and contributions. You will be part of our further education division called No Limits. Training and Development At Macintyre we fully support your training and development. We know it can be daunting to start a new job, and not everyone learns the same way, so throughout your probation we will provide you with a mixture of eLearning, face-to-face training and mentoring support whilst on the job. Pay and Rewards We provide a range of benefits to reward and thank our staff which includes: Six weeks' annual leave including statutory public holidays Workplace Pension scheme MacIntyre will contribute 3% of your salary to all eligible employees MacIntyre Staff Savings Scheme Employee Assistance Plan (EAP) to support your health and wellbeing Health Cash Plan which provides money back on core health treatments such as: optical, dental, physiotherapy, chiropody (at reduced cost) MacIntyre Sick Pay (qualifying period) Life assurance scheme offering valuable benefits to your dependents MacIntyre Rewards Scheme which recognises and rewards staff MacIntyre Perks which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa and many more Access to the Blue Light Card which offers thousands of amazing discounts online and on the high street for emergency and social care staff. Enhanced DBS Certificate (cost paid by MacIntyre) How to apply If this job sounds like the right fit for you, click on the Apply button on the MacIntyre website, complete some brief details and upload your CV. Please note: we reserve the right to close this advert early if we have received a sufficient number of applications, so don't delay, apply today. Safer Recruitment and Diversity statement MacIntyre safeguards and promotes the welfare of children, young people and vulnerable adults. Therefore we work with successful candidates to complete appropriate checks prior to joining. MacIntyre is committed to promoting equality, encouraging diversity and embracing inclusion among our workforce. We want our workforce to be truly representative of all sections of society and the people we support. As part of this commitment, our accessibility toolbar allows you a number of options: read adverts in another language (including Welsh for our Services located in Wales), change the font to Open Dyslexia, change the colours, and many others. Just click the button marked Accessibility at the top of the screen. COVID-19 Information We will take every precaution to keep you and everyone involved safe during the recruitment process and your employment with MacIntyre. We encourage all our employees to follow Government advice and get vaccinated against COVID and flu.