Where Oxford’s heritage meets exceptional hospitality.
Tucked within the heart of Oxford, The Randolph Hotel, a Graduate by Hilton is a landmark -bedroom boutique hotel. As part of the Graduate by Hilton Hotels collection, we celebrate the spirit of university life with design nods to the University of Oxford and the whimsical charm of Lewis Carroll’s “Alice’s Adventures in Wonderland.”
We are now searching for an experienced Director of Sales & Events to lead our passionate Sales and Events team and drive commercial success with energy, creativity, and a guest-first mindset.
What You’ll Do
As Director of Sales & Events, you’ll be at the forefront of The Randolph’s commercial strategy—leading a dynamic team and ensuring our spaces are buzzing with activity. You'll work closely with our General Manager, Revenue team, and wider sales community to drive occupancy, event revenue, and long-lasting client relationships.
Key Responsibilities Include:
1. Lead the Sales & Events department, setting clear goals and nurturing a high-performing team.
2. Develop and deliver sales strategies that grow our corporate, leisure, group and M&E business.
3. Build and manage strong relationships with key clients and local partners.
4. Actively target new business and revenue opportunities through various channels including Delphi, Lanyon, Cvent, and the RFP process.
5. Coordinate all aspects of event planning—room setups, AV, F&B, and guest experience.
6. Collaborate on pricing and forecast strategies to optimise demand and profitability.
7. Represent the hotel at trade shows, client events, and internal network initiatives.
8. Ensure all account and sales activity is accurately tracked in CRM platforms such as Delphi.
What We’re Looking For
9. Minimum 3 years’ experience in a Director-level Sales & Events role in hospitality.
10. Proven leadership in team recruitment, training, and performance management.
11. Knowledge of OnQ, Salesforce, Delphi, and industry-standard platforms (desirable).
12. Excellent communication, negotiation, and presentation skills.
13. Experience with budgeting, forecasting, and analysing business performance.
14. Highly organised, results-driven, and comfortable working in a fast-paced hotel environment.
15. Strong commercial acumen, with the ability to drive revenue through both strategic thinking and hands-on execution.
Our REACH People Values
At Graduate Hotels, we live by our REACH values:
16. Respect – We celebrate individuality and treat everyone with dignity and care.
17. Excellence – We strive to exceed expectations in every interaction.
18. Accountability – We take ownership of our work and follow through with integrity.
19. Cooperation – We work together to deliver seamless guest experiences.
20. Honesty – We communicate openly, clearly and with sincerity.
We’re looking for someone who brings these values to life every day—for our guests, our team, and our community.
Why Join Us?
21. Competitive salary and performance-related bonus
22. Hilton Go employee stay discounts worldwide
23. Recommend-a-friend scheme
24. Access to 24/7 Employee Assistance Programme
25. Regular recognition and team celebration events
26. Complimentary meals during shifts
27. Be part of a hotel brand that champions creativity, individuality, and local culture
About Graduate Hotels
Graduate by Hilton Hotels is a collection of one-of-a-kind hotels rooted in university towns across the globe. We craft unique guest experiences through locally inspired design, warm hospitality, and meaningful connections to the communities we call home.