ISOC Tier 2 Engineer Location: Horwich, Bolton Salary: £34,000 Benefits Hours: 24/7 Shift-Based Role The Opportunity We are seeking three ISOC Tier 2 Engineers to join a fast-paced and growing Secure Operations Centre team in Bolton. This is a great opportunity for individuals with strong networking and security skills who are looking to build their careers, gain industry certifications, and work on a variety of live projects. Key Responsibilities Provide 2nd line diagnosis and resolution of network and security issues Support and maintain customer systems including routers, switches, and firewalls Act as an escalation point for Tier 1 engineers Contribute to change management and IT service management processes Work directly with customers as well as internal project teams Participate in a 24/7 shift rota, including weekends, bank holidays, and on-call cover Engage in ongoing training and certification programmes to progress towards Tier 3 Skills and Experience Required CCNA or equivalent certification - essential Juniper (JNCIA/JNCIS) experience - highly desirable Strong knowledge of Cisco and Aruba networking technologies Background in an MSP, NOC, or NSP environment preferred Solid troubleshooting experience across routers, switches, and firewalls Server knowledge (Windows/Linux) beneficial Ability to work both independently and within a team Must be a British national and able to obtain Security Clearance (PV3) Shift Pattern and Team 24/7/365 shift rota, typically week-on/week-off Shifts start around 7:30am-8:00am On-call rota included (including weekends and bank holidays) Join an established team of 14 Tier 2 Engineers, reporting into a Tier 2 Team Leader What's on Offer Salary: £34,000 A clear training and certification roadmap (Cisco, Juniper, and security technologies) Genuine career progression opportunities into Tier 3 and beyond Exposure to a wide range of projects and customer environments Comprehensive benefits package including: 23 days annual leave (increasing with service) plus your birthday off Holiday buy scheme Pension scheme Death in service cover Bonus scheme Employee assistance programme Cycle-to-work scheme, eye care, colleague discounts, enhanced family leave Active social calendar and professional development opportunities Apply Now If you are looking to develop your networking and security career in a dynamic ISOC environment with strong training and progression, we want to hear from you. Apply today to be considered