We have an exciting position for a Parts Telesales Advisor in our busy Aftersales division
This role is full time at our Nottingham Head Office (no hybrid working
What you'll be doing:
* You'll be answering telephone calls quickly and efficiently providing a first class call experience for our Customers
* You'll be responding to emails in a professional manner
* You'll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them
What you'll need - skills and experience:
* Proven experience in a Sales office environment. You'll ideally have practical experience / knowledge of some or all of our product range
* You'll be a confident, enthusiastic and driven team player
* Your personal skills will include accuracy and numeracy as well as computer literacy
* You'll possess the desire to succeed both individually and as part of the team
Benefits
What you'll get in return for your commitment:
* Staff Discounts
* Healthcare Cash plans
* A company pension scheme
* Life Cover
* Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
* Discounts on 100's of high street & online brands including restaurants, holidays, and shopping
* Role specific training and development
* Proactive promotion of internal candidates
* Paid Breaks
* Free Tea & Coffee
About The Company
Where you'll be working:
Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.