Role: Order Processing Administrator
Job Type: Temporary (in office)
Location: Crawley
Hours: Monday to Friday (08:30 - 17:30)
Key Responsibilities
* Prepare and issue accurate customer quotations based on pricing, availability, and specifications
* Generate and process purchase orders (POs) in line with company procedures
* Review and verify order details to ensure accuracy and completeness
* Coordinate and pick orders, ensuring correct items and quantities are prepared for dispatch
* Pack and label orders appropriately for shipment
* Arrange shipments and liaise with shipping couriers to ensure timely delivery
* Track shipments and proactively resolve delivery issues or delays
* Maintain accurate records of orders, inventory, and shipping documentation
* Communicate with internal teams (sales, warehouse, procurement) to ensure smooth order processing
* Provide customer updates regarding order status, shipping timelines, and any issues
Skills and Qualifications
* Previous experience in order processing, administration, or logistics preferred
* Strong attention to detail and accuracy
* Excellent organizational and time management skills
* Ability to multitask and prioritize in a fast-paced environment
* Proficiency in Microsoft Office
* Good communication and problem-solving skills
* Ability to work independently and as part of a small team
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