Prevention / Education / Support Officer - Technical 3A
Publish date: Thursday 26th March 2026 | Closing date: Midday Friday 13th April 2026 | Salary: £28,142 – £29,540 | Hours: 37
Overview
West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of over 2.9 million people. Our vision is ‘Making the West Midlands safer, stronger and healthier’. This vision and the strategic goals outlined in ‘Our Strategy’ drive the people, professionalism and pride with which we serve our communities. An exciting opportunity has arisen to join the Prevention Team as Education Support Officer, working directly with the Education Officer to provide advice, guidance, support and training for those who deliver our education programmes to children and young people.
The postholder will play an integral role in supporting the development and improvement of the content and resources for delivery of the programmes, ensuring that they remain aligned to emerging risks, are inclusive and accessible, and meet the needs of those who deliver and receive the educational input.
Responsibilities
* Provision of training, advice and guidance for staff and volunteers
* Support training for internal staff and teams, partners, schools and community groups
* Provide support to the Education Officer to develop education resources
* Ensure educational resources are in place
* Liaise with Communications and Marketing in the targeting and design of prevention communications activity and marketing materials
* Support the implementation of ICT systems for the delivery of prevention activities and programmes
* Marketing and promotion of activities and education programmes
* Support the quality assurance and evaluation of education programmes
Experience and Skills
Essential skills or experience
* Broad knowledge and understanding of all areas of Prevention
* Deliver training to a range of audiences
* Planning, monitoring and evaluation processes, including collecting and assessing customer feedback and outcomes
* Partnership working: able to work on own initiative, autonomously, and adapt to team working when required
* Skilled in the use of technology including MS O365
* Trusted and able to deal with confidential issues
* Good interpersonal skills and ability to communicate effectively with a wide range of people
* Able to build and maintain working relationships with a variety of stakeholders
Desirable skills or experience
* Relevant current educational experience of working with young people and adults
Benefits
We offer a friendly working environment and benefits including flexible and agile working arrangements on site, free gym facilities and free parking. We also offer access to an in‑house occupational health facility – including occupational health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors. In addition, employees have access to a 24/7 Employee Assistance Programme, wellbeing programmes, ‘bluelight’ discounts across many retailers through partner schemes and a Sports and Welfare scheme (for a small fee) – with access to discounted products and services.
Diversity
We welcome applications from all eligible candidates. However, as women and Black and minority ethnic employees are currently under‑represented in our service, we particularly encourage applications from these groups. WMFS is committed to safeguarding and promoting the welfare of children, young people and adults and we expect the same of every staff member.
How to apply
To apply, please complete the application questions in line with the job description (linked below). The closing date for applications is midday, Friday 13th April 2026.
To apply please click on the below link:
https://fa-ertg-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/jobs/preview/670
Questions
If you have any questions about the role, or would like an informal discussion, please contact Nadia Ambreen on 07973 810 465, by Teams message or by email at Nadia.ambreen@wmfs.net. Alternatively, Andrea Simmondson on 07973 810 469, by Teams message or by email at andrea.simmonds@wmfs.net.
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