The Challenge… * Assist with the running of the parts department, helping customers with their parts enquiries, and providing expert advice on commercial vehicle parts * Accurately identify parts using parts catalogues and industry systems * Process Orders, ensuring correct parts are supplied in a timely manner * Liaise with internal departments such as the workshop and external suppliers to source parts * Maintain stock levels, carry out inventory checks, and manage incoming deliveries. * Provide exceptional customer service both in person and over the phone, building strong client relationships * Keep up to date with the latest in product lines, technology, and industry trends. * Leadership, mentor and support the parts advisors. The Day to Day… * 45 hours a week * Friday 7.30-17:00 * Saturdays: 08:00 – 12:00 when needed for cover at overtime rate X1.5 What we’re looking for… * Previous experience in a Parts Advisor or similar role, ideally within the commercial vehicles sector * Strong knowledge of commercial vehicles parts Excellent communication and interpersonal skills, with a customer first attitude * Ability to work under pressure and meet tight deadlines * Strong IT skills and experience using parts catalogues, stock management and ordering systems, * A keen eye for detail and excellent organisational skills. * Pr...