A leading customer service organization is looking for a Head of Customer Experience in Newcastle Upon Tyne. This hybrid role will focus on connecting customer experience with service delivery to create impactful changes based on client feedback. The position offers a competitive salary of circa £75,000 per annum, along with generous leave benefits including a Me day and additional paid volunteering days. This is a great opportunity for someone passionate about enhancing customer relations in a dynamic environment. #J-18808-Ljbffr