We are seeking a Quality Assurance Manager to lead our clients Quality team, maintain compliance with external standards, and ensure products and processes meet customer expectations. This role oversees daily Quality activities, supports and develops the team, and drives continuous improvement across the organisation.
Key Responsibilities
Maintain and manage the Quality Management System and all related documentation.
Plan and coordinate quality tasks to ensure compliance with specifications and customer requirements.
Oversee quality operations and support workload planning for Quality Engineers.
Lead and review root cause investigations, internal audits, and corrective/preventive actions.
Ensure timely completion of validation activities such as FAIRs, PPAPs, or equivalent reports.
Track and report quality and compliance metrics.
Support training, development, and capability-building within the Quality team.
Skills & Experience
Strong leadership and organisational skills, with the ability to prioritise in fast-changing environments.
Experience maintaining QMS frameworks such as ISO 9001 (additional industry standards beneficial).
Solid understanding of quality engineering practices and product verification methods.
Strong analytical, problem-solving, and communication abilities.
Experience with structured problem-solving tools (e.g., 8D) and handling customer issues