Location: London Speechmark + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week - Monday to Friday
Hybrid
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
Who We Are
We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.
We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.
We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.
Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.
What you'll do
* Production and execution of Adcons marketing messages across various digital channels (push notification, SMS, MMS, and e-mail). Some communications will be written and produced in-house, other activity will be briefed and managed through CVM agencies.
* Brief external creative agencies and internal resources to manage the campaign production process. Write engaging and informative agency briefs that clearly communicate the activity taking place and the desired customer response/take-out. Assess and manage the creative output of our CVM marketing agency. Have a clear opinion on the quality of the proposed work providing clear and structured feedback when required.
* Ensure all marketing activity reflects our brand strategy and tone of voice and that all communications are legally compliant and drive a positive response (careful management of call to action and message impact essential with clear focus on driving digital behaviours). Ensure alignment of creative and copy across all relevant touch points: My Vodafone app, email, SMS, MMS and any new innovative channel.
* Track and report on the impact of all communications making clear recommendations on how we can further improve. Drive a culture of continuous improvement and message optimisation. Test & learn executions and use finding to make clear recommendations and deliver appropriate change.
* Work directly with Adcon commercial team and the Brand team to ensure campaigns support key business objectives.
Who you are
* Strong stakeholder management skills with a natural ability to remain calm and confident when dealing with colleagues across the company (or within the wider agency landscape)
* Multitasking skills are an important competency in this area since you will manage a number of campaigns at any one time. Strong project management skills are required in order to ensure CVM campaigns are delivered on time and to budget.
* Confident assessing creative work and voicing an opinion. Confident and accurate copywriter capable of consistently delivering communications that are on-brand and reflect our tone of voice. Strong marketeer confident assessing creative work and voicing an opinion.
* A customer focused approach is very important within this role. You are responsible for producing communications that inform, engage the customer and drive commercials. Champion the importance of a great customer experience and challenge any requests or processes that fail to deliver this. Drive a culture of continuous improvement and innovation.
Worried that you don't meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.
What we offer
We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( https://careers.vodafone.com/uk/applying-to-us/ ) for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
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