Secure Government Organisation
Gloucestershire | Hybrid Working (typically 3 days onsite)
£58,431 - £60,912 + Excellent Public Sector Pension
Permanent | 37 Hours
This is an opportunity to shape how a complex public sector organisation improves over the next three years.
We're supporting a secure government organisation at a relatively early stage in its continuous improvement journey, looking to appoint a Continuous Improvement & Operational Transformation Lead to help build the frameworks, governance and capability needed to drive meaningful organisational change.
This is not an environment where Continuous Improvement is already mature.
Instead, this is an opportunity for someone to establish what good looks like - introducing practical Lean and Continuous Improvement approaches that reduce organisational friction, improve services and create more effective ways of working across operational and corporate functions.
You'll act as the organisation's subject matter expert for Continuous Improvement, helping identify and prioritise opportunities, establish governance and reporting frameworks, and build confidence in improvement through practical, measurable outcomes.
Success in the role will come as much through stakeholder engagement as methodology. You'll spend time working with operational leaders, influencing senior stakeholders and helping bring people on the journey in an environment where competing priorities and differing levels of change readiness are part of day-to-day reality.
Rather than large-scale transformation from day one, the focus will be on building maturity over time - using smaller initiatives to demonstrate value, establish credibility and create momentum for wider organisational improvement.
Technology, workflow automation and digital tools will support this agenda, but as enablers of operational improvement rather than the centre of the role.
What you'll be doing:
* Leading Continuous Improvement and operational transformation initiatives across the organisation
* Embedding Lean, DMAIC, Six Sigma or structured improvement methodologies
* Establishing governance, prioritisation and assessment frameworks
* Identifying opportunities to reduce friction and improve organisational effectiveness
* Reporting progress, outcomes and recommendations into senior leadership forums
* Building long-term Continuous Improvement capability and maturity
* Working collaboratively with operational and corporate stakeholders to embed sustainable change
You'll likely bring:
* Experience leading Continuous Improvement, Service Improvement or Operational Transformation activity
* Strong knowledge of Lean, Six Sigma, DMAIC or equivalent methodologies
* Experience introducing governance, frameworks and benefits realisation approaches
* Strong stakeholder engagement and influencing skills, particularly in complex environments
* Experience operating within regulated, operational or lower-maturity organisations
* Confidence working with senior leadership and navigating competing priorities
* Exposure to workflow automation, digital enablement or process improvement technologies would be beneficial, but not essential
This role will particularly suit someone patient, pragmatic and collaborative - someone who enjoys building capability, influencing stakeholders and creating sustainable change in environments where continuous improvement maturity is still developing.
The organisation operates a hybrid model, typically three days onsite and two from home, with flexibility around working arrangements and core hours.
Due to the nature of the environment, successful applicants will be required to undergo an enhanced pre-employment screening and security clearance process, including background and residency checks.
If you're looking for an opportunity to shape and mature a Continuous Improvement capability from an early stage - creating practical, lasting impact across a complex organisation - we'd be keen to speak with you.