Job Description
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This role involves participating in all branch processes, building positive relationships with customers, patients, and healthcare professionals, and assisting in the delivery of pharmacy services.
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About the Role
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* To be successful in this position, you must have an NVQ2 in Pharmacy Services or an accredited equivalent course, as well as a Medicine Counter Assistant (MCA) qualification.
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* You should also possess experience working in a customer-focused environment, a strong understanding of confidentiality, and the ability to handle medications accurately.
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Your Working Day
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In this role, you will be expected to:
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* Participate in all branch processes.
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* Build positive relationships with customers, patients, and healthcare professionals.
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* Assist in the delivery of pharmacy services.
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* Serve as an ambassador for our company, representing us and interacting with the community on a daily basis.
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Requirements
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To be considered for this role, you must possess the following skills and qualifications:
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* An NVQ2 in Pharmacy Services or an accredited equivalent course.
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* A Medicine Counter Assistant (MCA) qualification.
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* Experience working in a customer-focused environment.
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* A strong understanding of confidentiality.
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* The ability to handle medications accurately.
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* Self-motivation.
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* Proactivity.
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* Excellent interpersonal skills.
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* The ability to prioritize workload.
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* The ability to meet deadlines.
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* Previous customer service training is optional.
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Benefits
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We offer a supportive and collaborative work environment, as well as ongoing training and development opportunities.
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