Club Assistant Job Description
Location: Carbis Bay, Cornwall, United Kingdom
Type: Full-time, Permanent
Salary: £26,675 per annum
About Us
Carbis Club operates the leisure, spa, and cafe facilities at Una St Ives in the picturesque Carbis Bay, Cornwall. We are looking to expand our team by recruiting a Club Assistant to help look after our club users.
The role involves a mix of early (6.15am-2.15pm) and late (12.45pm-8.45pm) shifts, including weekends on a rota basis. Daily tasks include general club operations, customer service, and administrative duties.
Role Overview
The Club Assistant plays a crucial role in ensuring the smooth operation of our leisure facilities and hospitality offerings, maintaining high standards and providing exceptional guest experiences.
Responsibilities
* Assist in daily club operations, including member check-ins, facility checks, simple cafe service, payment processing, pool testing, and administrative duties.
* Support setup, service, and cleanup within the cafe.
* Provide excellent customer service by addressing guest inquiries, resolving issues, and exceeding expectations.
* Collaborate with team members to uphold cleanliness, organization, and safety standards.
Qualifications
* Previous experience in a similar role is beneficial.
* Excellent communication and customer-focused approach.
* Ability to work effectively in a fast-paced environment with attention to detail.
* Strong organizational skills and proactive problem-solving attitude.
* Self-starter mindset.
Benefits
* Competitive salary of £26,675 per annum.
* 28 days paid holiday per year.
* Ongoing training and development opportunities.
* Leisure club membership.
* Employee discounts on cafe and spa services.
* Death in Service and other benefits.
* A supportive, inclusive work environment within a luxury hospitality setting.
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