🔹 Head of Operations--Learning Disabilities Sector
Hybrid (West Midlands region)
Circa £58,000 + excellent benefits
Full-time
About the Role
An exciting opportunity has arisen for an experienced Head of Operations to join a well-established, values-driven organisation within the social care sector.
This senior leadership position sits on the Executive Management Team, with responsibility for overseeing service delivery, leading operational strategy, and ensuring high-quality, person-centred care across a diverse portfolio of services.
You’ll play a critical role in driving performance, supporting growth, and ensuring services consistently deliver positive outcomes for the people supported
Key Responsibilities
* Lead, inspire, and develop operational teams across multiple services
* Ensure services meet all regulatory, safeguarding, and contractual requirements
* Drive continuous improvement and operational excellence
* Oversee budgets, resources, and performance metrics
* Monitor sector trends and policy changes to inform strategy
* Produce reports and provide assurance to senior stakeholders and board members
About You
* NVQ Level 5 (or equivalent) in Health & Social Care or Management
* Significant experience within the care sector (10+ years)
* Proven track record in a senior leadership role
* Experience supporting individuals with complex needs (e.g. autism, mental health, dementia)
* Strong stakeholder management experience, including commissioners and local authorities
* Commercial awareness with experience managing budgets
* Full UK driving licence and flexibility to travel
Why Join?
* Opportunity to shape strategy within a growing organisation
* Supportive and values-led culture
* Strong focus on quality, outcomes, and continuous improvement
* Competitive salary and benefits package including generous annual leave and pension