Johnson Controls is a global leader in fire suppression, providing innovative, reliable systems and expert service that protect people and critical assets. Our teams deliver safe, compliant, high‑performance solutions across a wide range of industries, helping customers stay protected and operational every day.
We’re now looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers – with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, this is the opportunity for you.
Why Join Us?
This is your chance to work with cutting‑edge fire suppression systems, protect lives and property, and build a rewarding career with a global leader in safety solutions.
At Johnson Controls, we don’t just maintain systems — we create safer environments. Join our team and make a real difference every day.
What We Offer
We believe in rewarding your expertise and commitment:
Company vehicle, fuel card, and full PPE
7% matched pension contributions, free life assurance, and employee assistance programme
Discounts on high‑street brands and Johnson Controls security products
Extensive training and cross‑skilling opportunities with world‑class resources
Supportive, collaborative team culture with access to business resource groups
Long‑term career development and progression opportunities
What You’ll Do
Lead, coach, and manage a team of field engineers across multiple sites
Ensure safety, compliance, and outstanding service at all times
Support and supervise performance to meet operational KPIs and customer expectations
Build strong customer relationships and manage on‑site issues or complaints
Monitor budget performance, control costs, and identify efficiency improvements
Coordinate call‑out rotas, equipment, fleet use, and engineer schedules
Identify training needs, onboard new engineers, and support succession planning
Act as a key support to the Service Delivery Manager when required
What We’re Looking For
Previous experience in the fire suppression industry is essential
Ability to frequently visit sites each week is essential
Proven experience managing teams in a field‑based engineering environment
Strong leadership, coaching, and performance management skills
Excellent planning, multitasking, and communication abilities
A proactive, solution‑focused mindset with strong commercial awareness
Confidence managing safety protocols, audits, and compliance requirements
Ability to work cross‑functionally and build strong stakeholder relationships
If you’re ready to lead from the front, inspire your team, and make a real impact on service excellence — apply now and be part of something big.
Field Delivery Manager Fire Suppression • Bristol, Avon, United Kingdom
#J-18808-Ljbffr