Overview
Join to apply for the Cafe Team Member role at Tesco.
The Café team is the backbone of customer experience — helping with a bit of cooking, a bit of chatting with customers, and a lot of impact. You’ll ensure every dish you prepare and serve meets the menu promise and safety standards, and you’ll help keep kitchen equipment and customer areas tidy and clean.
This role offers flexible working hours, opportunities for progression, and other benefits. The minimum guaranteed hours for new colleagues are 16 per week, with options to work fewer hours (minimum of 12) if desired. Availability windows are published to guide scheduling, with 3 weeks notice of shifts. We aim to support flexible working where possible. Please read more via the provided link.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for
* Keeping kitchen equipment and utensils clean and tidy.
* Serving customers quickly, efficiently and with care.
* Following food safety and hygiene regulations while keeping daily records.
* Practising first in, first out (FIFO) stock rotation to keep our food fresh.
* Accepting deliveries and handling the safe storage of food.
* Being aware of (and following) all operational policies and procedures.
* Preparing, cooking, and serving food according to our café’s delicious menu.
* Maintaining standards and ensuring all food products are available.
* Knowing the café’s menu inside and out and serving food as intended.
* Resolving customer complaints and passing on information to the Café Manager.
* Staying up-to-date with business communications and new initiatives.
* Clearing and sanitising tables to keep the café clean.
You will need
* A commitment to hospitality and excellent customer service.
* Knowledge of Health and Safety standards.
* The ability to work efficiently and maintain a clean environment.
Personal
* Comfortable working in a team.
* Great communicator with a proactive attitude.
* Ability to multitask and work well under pressure.
* Confident using your initiative to improve ways of working.
* Good at planning and keeping things organised.
* Adaptable to working in the buzz of a fast-paced environment.
What’s in it for you?
Alongside a fantastic work–life balance, we offer benefits that help make The Café a great place to work. These include, but aren’t limited to:
* Colleague Clubcard after 3 months service — 10% increasing to 15% after every pay day for a four-day period, off most Tesco purchases
* Flexible working from day one
* Retirement savings plan
* Life Assurance
* Access to free wellbeing resources for mind, body and life
* Discounts via an exclusive deals website for everyday purchases, treats, dining out and utilities
* Uniform provided with supportive policies for life’s moments
* Holiday starting at 28 days (including Bank Holidays)
* Access to colleague networks for people from diverse backgrounds
About Us
With 329 cafés across the country, Tesco teams work closely to ensure an excellent customer experience. Tesco Cafés offer a welcoming, family-like environment and are places to get on.
Diversity, equity and inclusion (DE&I) means everyone is represented and welcome. We support flexible working and understand life can vary for different colleagues. We are proud to be a Disability Confident Leader and offer an accessible recruitment process.
In periods of high application volumes, roles may close earlier than the advertised end date. Feedback is provided to candidates who attend interviews.
#J-18808-Ljbffr