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Associate marketing operations strategist

Toptal
Marketing
Posted: 20h ago
Offer description

Associate Marketing Operations Strategist

Join to apply for the Associate Marketing Operations Strategist role at Toptal.

This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.


About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun.


Job Summary

We are seeking an Associate Marketing Operations Strategist to play a pivotal role in guiding Toptal’s marketing projects toward success. Working alongside the Marketing Operations team, you will collaborate with senior leaders in Marketing Strategy, Growth Product, Revenue, Creative, and Events to ensure marketing operations are directly aligned with business needs. Your work will involve coordinating projects across product, brand, content, events, and creative operations, balancing analytical acumen with strong project management abilities. This dual role combines data and reporting (analysis, campaign reporting, library accuracy, workflow tracking) with operations enablement (project management, intake processes, creative requests, and campaign automation).

Responsibilities:

* Project manage initiatives and projects across marketing functions, ensuring alignment with business needs, utilizing our in-house operations management tools.
* Manage workflows, improve processes, and facilitate review cycles to deliver projects on time and with quality, ensuring that project management tools like Asana are reporting accurate and helpful information.
* Perform regular and ad-hoc analyses using SQL, Google Sheets, or other reporting tools to provide actionable insights and verify activities.
* Support lifecycle and campaign operations in SFMC and HubSpot (segmentation, QA, scheduling, tracking, and reporting).


First Week Expectations

* Onboard and review our operating frameworks (OKRs, RACIs, intake models).
* Independently participate in and complete company-wide training sessions.
* Meet your team, colleagues from the broader Marketing team, managers, and key stakeholders.
* Onboard and familiarize with critical business tools and vendors.


First Month Expectations

* Audit current boards, queues, and reporting to understand workflows and quality bars.
* Write clear, structured creative briefs, coordinating with stakeholders and tracking execution through creative teams.
* Develop an understanding of Toptal’s business and how its services and brand are marketed.


First Three Months Expectations

* Maintain marketing libraries (success stories, testimonials, creative assets), ensuring accuracy and accessibility of data.
* Facilitate seamless cross-functional communication and provide status updates on milestones and deliverables.
* Contribute to the planning and execution of marketing automation campaigns in Salesforce Marketing Cloud and HubSpot, including segmentation, QA, scheduling, and reporting.


First Six Months Expectations

* Identify opportunities to optimize processes, automate repetitive tasks, and improve workflow coordination across marketing.
* Establish durable playbooks (briefing, intake, QA, post-mortems) and dashboards used by senior stakeholders.


First Year Expectations

* Operate as a project manager on key projects for the marketing function under the guidance and strategy of project owners.
* Own processes and execution for specific marketing channels, intake requests from stakeholders, coordinating with creative/design teams, reviewing and finalizing work products, and launching them.
* Collaborate with the Marketing Strategy team to help identify, scope, and address new growth opportunities and develop a broader marketing strategy.
* Consult with other marketing leaders to help design new marketing processes and operations.


Qualifications and Requirements

* Bachelor’s degree is required.
* 2-4+ years of marketing operations, project management, campaign execution, or comparable experience.
* Data-driven with comfort using spreadsheets for reporting, analysis, audits, and projects. Google Sheets/Excel experience required; SQL or Power BI is preferred.
* Hands-on experience with Salesforce Marketing Cloud and/or HubSpot, including segmentation, automation, QA, and reporting.
* Strong project management skills and the ability to document processes. Experience with Asana or similar tools is preferred.
* Experience with creative workflows, including intake, briefs, and QA.
* Process-oriented and able to scale activities, document processes, and support adoption of new tools and operations; familiarity with process modeling or AI-driven automation is a plus.
* Proactive and adaptable, thriving in fast-paced, changing environments while keeping projects on track.
* Strong cross-team collaboration, trust-building, and a growth mindset focused on continuous improvement.
* Outstanding written and verbal communication skills with impeccable grammar; proficient with collaboration tools like Slack and presentation tools like Slides.
* Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and contacts.
* You must be a world-class individual contributor to thrive at Toptal; this role involves hands-on contribution rather than simply directing others.

Note: For Toptal Use Only: #europe #southamerica


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Marketing and Sales
* Industries
* Technology, Information and Internet

Edinburgh, Scotland, United Kingdom 8 months ago

Edinburgh, Scotland, United Kingdom 2 weeks ago

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