Tenterden House Care Home, Lye Lane, St Albans, AL2 3TN
CQC rating: Outstanding
Salary: £12.80 - £13.80 per hour depending on experience
Permanent Contract, 35 hours per week, Monday - Friday, 9 am - 4.30 pm
We make health happen
Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.
We are looking for a dedicated Receptionist to join our team at Tenterden House Care Home. As the first point of contact for all visitors, you will be responsible for providing a warm and welcoming experience.
You’ll Help Us Make Health Happen By
* Acting as the first point of contact for all visitors to the home
* Taking responsibility for managing new enquiries
* Providing advice and support both face to face and over the phone
* Conducting show-arounds within the care home
* Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
* Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications Needed For This Role
You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing.
* My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues
* Annual allowance which you can redeem against a menu of Bupa healthcare products
* Wagestream - Have early access to up to 40% of your earned wages within minutes
* 28 days holiday
* Sick pay scheme
* Long service rewards
* Free meal on every shift
* Interest-free annual travel loan
* Bupa pension plans
* Parental leave schemes
* Menopause Plan
* Access to discounts at a wide variety of gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider, with no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role.
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