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The Team
The U.K. & Ireland are our domestic and most mature markets. Departments include commercial, operations and marketing, and teams in the UK&I partner with global departments such a product, technology and consumer.
The Role
Due to an internal promotion, we are looking for an Account Manager to join our team based in Leeds. This is a rare opportunity to become an important member of a growing, well-funded startup. You'll partner with restaurants, to cultivate existing relationships and help them increase their online sales. This is an excellent role for someone who enjoys building relationships.
The successful candidate will manage a portfolio of accounts across the North and West Yorkshire.
Please note a valid driving licence and a car is preferable for this role as we are looking for candidates who are happy to travel specifically in areas such as Sheffield and Lincoln.
This is not a typical office job and therefore, being out on the road must be something you're comfortable with.
What you'll do
* Grow relationships between Deliveroo and our restaurant partners both face-to-face and remotely
* Improve restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo
* Negotiate contracts and terms of partnership
* Partner with our restaurant and rider operations teams to improve operational efficiencies
* Work with marketing teams to accelerate restaurant order growth
* Improve and present new ideas to increase Deliveroo growth and efficiencies
* Be a local expert for your area. This means knowing the restaurant industry inside and out, and being the face of Deliveroo to the restaurant industry
Requirements
* 2+ years experience in account/relationship management (or similar)
* Comfortable understanding and using data
* Experience achieving targets
Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it.
We are a technology-driven company at the forefront of the most expanding industries in the world. We are still a small team, making a very large impact, aiming to answer some of the most interesting questions out there. We move fast, value autonomy and we are always looking for new ideas.
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an exciting space.
Compensation
* We aim to pay every employee competitively for the role they are performing in their respective location
* Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
* Up to 5% matched pension contributions
Equity
* Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Food
* Free Deliveroo Plus: free delivery and access to special offers
* Team lunches from the best local restaurants
Time away
* 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
* One day of paid leave per year to volunteer with a registered charity
Work Life
* Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
* Excellent kit to enable working from home and a parent-friendly working culture
* Access to free mortgage advice
* Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
* Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
* Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
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