Job DescriptionTeam Administrator - Contact Centre Location: Nottingham City Centre Call CentreSalary: £22,368 starting salaryReports to: Team Leader/Centre ManagerCareer: Opportunity to work and grow within the largest and most successful estate agency and property services provider in the UK. Career opportunities in residential sales, mortgage services, lettings, conveyancing, and head office functions.ResponsibilitiesAs an Administrator, you will provide administrative support services to the Customer Contact Team and Leadership Team.Reporting to the Team Leader/Centre Manager, the CCTA will have regular one-on-one meetings and development sessions to provide coaching, guidance, and growth. There is an expectation that the CCTA will engage in self-development.Data collation, analysis, and report preparation will play a key role in the position, along with becoming a super user on systems used within the team. There may also be times when customer contact is required to assist with quality surveys or queries.What we’re looking For in You:Skills and Experience required to be a successful Administrator:
1. Outstanding customer service skills.
2. Solid administration skills.
3. Resilient, positive, numerate, and detail-oriented.
4. Organized and able to prioritize workload in a fast-paced environment.
5. Excellent verbal and written communication skill...