The Junior Business Administrator is a developmental role designed to provide essential administrative support to the Bristol and Redruth depots. The primary focus is to take ownership of day-to-day office tasks, data entry, and engineer support, allowing the Office Manager to focus on high-level contract management, key accounts, and office leadership. This role acts as the "engine room" for office operations, ensuring that job records, safety documentation, and general office supplies are maintained to the highest standard while the individual works towards a Business Administration qualification. Key Responsibilities 1. Engineer & Job Coordination Support Assist in the scheduling of engineers for routine maintenance and reactive jobs. Update and maintain the central job board and load banking sheets to ensure real-time visibility of field activities. Upload completed load bank and waste transfer notes to the business system (E-Works) immediately following job completion. Support the preparation of RAMS (Risk Assessments and Method Statements) under the guidance of the Service and Technical Managers. 2. Procurement & Parts Administration Assist in arranging and chasing parts from suppliers to ensure minimal delays to engineering works. Process purchase orders (POs) for engineers and maintain accurate records of spend. Order staff uniform and PPE, ensuring all depots have the required stock levels. Manage the ordering of office stationery, toners, and kitchen supplies (tea/coffee/water). 3. SHEQ & Compliance Support Update monthly SHEQ forms, including records for legionella testing, fire alarm tests, and vehicle inspections. Maintain training records and assist in arranging training sessions for staff as required. Ensure first aid kits and eye wash stations are fully stocked and in-date. Assist with the collection of coolant/oil waste and coordinate with waste management providers (e.g., MEWA). 4. General Office & Depot Administration Act as the first point of contact for telephone enquiries, handling calls for both Bristol and Redruth depots. Sort and distribute incoming emails in the Sales/Enquiries folders to the relevant team members. Book accommodation and travel for engineers and management when required. Manage office access fobs and door entry systems. Coordinate with the office cleaner and ensure the depot environment remains professional and tidy. 5. Financial & Data Administration Assist with basic invoicing tasks and help resolve simple invoice queries via the accounts team. Update assets and equipment records onto the business system (E-Works). Maintain spreadsheets for PI’s/NM (Performance Indicators/Near Misses) across all offices. Support the Office Manager with data entry for WIP (Work in Progress) and financial projections. Person Specification Qualifications & Experience Willingness to work towards a Level 3 Business Administrator Apprenticeship (or equivalent). Basic proficiency in Microsoft Office (Word, Excel, Outlook). Previous experience in an office or customer service environment is an advantage but not essential. Strong interest in developing a career in business operations or engineering support. Skills & Competencies Attention to Detail: High level of accuracy when entering data and maintaining safety records. Communication: Professional telephone manner and the ability to communicate clearly with engineers and clients. Organisation: Ability to manage multiple small tasks and meet daily deadlines. Proactive Attitude: A "can-do" approach to supporting the wider team and keeping the office running smoothly. Reliability: Consistent attendance and a commitment to completing the apprenticeship program. Requirements Based full-time at the Bristol Depot. Commitment to attending off-site or online training as required by the apprenticeship provider.