Job Description
Job Description
We have a rare and exciting for a Part Time Treatment Coordinator to join our team atourBristol - Clifton Orthodontics.
We provide clinical excellence in orthodontic dentistry and our renowned services and dental expertise are utilised in our skilled approach to the individual needs of each and every patient.
As a Treatment Coordinator, you will play a crucial role in providing exceptional patient care and support throughout their dental treatment journey.
1. Serve as the primary point of contact for patients, addressing their queries and concerns about treatments
2. Conduct initial consultations to understand patients' needs and explain treatment options
3. Collaborate with dentists and specialists to create comprehensive treatment plans
4. Prepare and present treatment cost estimates to patients
5. Coordinate patient appointments and follow-ups
6. Assist in the development of personalised treatment schedules
7. Liaise between patients and the clinical team to ensure smooth communication
8. Maintain accurate and up-to-date patient records
9. Support the practice's marketing efforts by promoting services and special offers
10. Contribute to improving patient satisfaction and retention rates
What’s in it for you?
11. Part-time hours – a minimum of 3 days per week. Monday and Tuesdays (another day upon discussion)
12. GDC, Indemnity and CPD costs covered
13. Competitive salary starting from £ per hour
14. Practice bonus scheme - our colleagues are key to Portman’s success, so you’ll be entitled to a bonus based on your practice’s performance
15. Special days - in addition to your holiday allowance and bank holidays, you are also able to take special days off for occasions such as your birthday, getting married, moving house and more
16. Opportunity to buy up to an additional 3 annual leave days per year
17. Enhanced maternity and paternity leave
18. Paid company sick pay
19. Life assurance and contributory pension scheme
20. Access to our Dental Academy to support you with your career ambitions
21. Employee Referral Scheme – earn up to £3000 per referral
22. Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service providing help and advice on a range of issues
23. GP service – 24/7 access to an experienced GP (either by video or telephone call), as well as second medical opinions, private prescriptions, and referrals
24. Cycle to work scheme
25. Benefits platform with access to discounted shopping, cinema, travel, and much more
About you
Our vision is to be the best private focused dental group in the world, providing exceptional patient experience and excellent clinical care. To achieve this, we champion individuality and invest in the people who will deliver this to our patients. If your professional values and behaviours align with ours below, isn’t it time to join the Portman Dental family?
26. You focus on maintaining high standards of patient care at all times
27. You are positive, enthusiastic and honest in all aspects of your job
28. You’re able to motivate both yourself and others to achieve great results for our patients
29. You enjoy recognising successes and sharing your opinions and ideas with others
About Portman
We are a leading provider of private-focused dental care across the [UK/Ireland]. Recently, we have merged with Dentex bringing together two of the UK’s leading providers of private-focused dental care with shared values based on community, integrity and dedication to clinical freedom. Both companies celebrate the individuality of our practices and their teams and our shared focus remains on putting people first; this means exceptional care for our patients, industry-leading support for our practices and access to the best professional opportunities. Together we are one of the largest dental group’s in the UK, operating over 350 UK practices, with more than 4,000 members in our community, providing for more than million patients annually across the UK, Ireland and Benelux.
If you would like to find out more about joining Portman as a Treatment Coordinator, please feel free to review our website for more information. Alternatively, you are welcome to share this opportunity with your friends and professional network.
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Additional Information
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.