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Network flushing operative

Havant
Portsmouth Water
Posted: 20 October
Offer description

Applying for the Network Flushing Operative role at Portsmouth Water.

We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future.


What will you be doing?

* Adhere to all Health and Safety policies and procedures.
* Provide exceptional customer service when interacting with both internal and external customers.
* Ensure that all network operations are conducted thoughtfully, with careful planning and consideration.
* Complete all operations in line with relevant PW policies, procedures, and RAMS (Risk Assessment and Method Statements).
* Perform field activities with effective customer communication, ensuring all relevant information is accurately processed and returned.
* Follow department‑specific risk and COSHH assessments in line with PW standards.
* Assist in the timely, proactive, and reactive communications with both customers and internal departments.
* Ensure all face‑to‑face customer interactions are handled with grace and professionalism, maintaining high standards of customer service throughout.
* Participate in out‑of‑hours work as required, with the flexibility to begin flushing operations when network conditions permit.


What do you need?

* Ability to work gracefully under pressure, balancing varying priorities.
* Exceptional time management skills to ensure timely completion of tasks.
* Strong communication skills, with the ability to connect confidently at all levels.
* Proven ability to network and build strong, lasting relationships with both internal and external stakeholders.
* A thorough understanding of all field activities and operations.
* Water hygiene certification is desirable.
* NRSWA qualification is also desirable.


Benefits

* 25 days of annual leave plus bank holidays.
* A generous pension scheme, contributing up to 15% because your tomorrow matters as much as your today.
* A non‑contractual bonus of up to 6% of your basic salary, linked to company performance.
* Enhanced maternity, paternity, and adoption leave and pay.
* All expenses covered summer and winter social events.
* Life assurance scheme with a 4x salary lump sum benefit.
* Confidential mental health and wellbeing advice 24/7 through the Employee Assistance Programme, and physical health support via the Virtual GP service (available 8am‑10pm, 7 days a week).
* Exclusive discounts at thousands of retailers, plus exciting benefits such as the Electric Vehicle Scheme (after 1 year), Cycle to Work Scheme, Health Cash Plan, and so much more.

We’re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society.

Please be aware the Company has a responsibility to ensure that all employees are eligible to live and work in the UK.

Please note, we may close this advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible to avoid missing out.

Due to the high volume of applications we may receive, we’re unable to respond to every applicant individually. If your application is of interest, we’ll usually be in touch within 4 weeks of receiving it.

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