We are looking for a Temporary Customer Care Coordinator to support a busy customer care team on a short-term basis. This role will focus on handling customer enquiries, coordinating defect-related activity, and providing general administrative support.
Key responsibilities:
* Acting as a first point of contact for customer queries and post-occupation issues
* Logging and updating defects, ensuring information is recorded accurately
* Coordinating diaries for site visits and inspections
* Issuing work instructions and liaising with contractors and internal teams
* Maintaining records, reports, and general administration
* Supporting complaint handling and status updates where required
About you:
* Previous experience in a customer care or coordination role
* Strong communication skills and a customer-focused approach
* Well organised with good attention to detail
* Confident using MS Office (Word, Excel, Outlook)
* Experience using Coins would be a strong advantage
* Able to pick things up quickly and work effectively in a fast-paced environment
This is an excellent opportunity for someone available immediately and looking for a short-term assignment within a supportive team.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted