Overview
We are recruiting on behalf of our client for a dedicated and compassionate Service Coordinator. In this role, you will be responsible for overseeing the daily coordination of engineers to various customers. You will serve as a vital link between customers and engineers, ensuring an excellent level of service. A full time role, based in the NG7 postcode of Nottingham.
Responsibilities
* First point of contact for customers
* Planning and booking in jobs for engineers
* Setting up jobs in our dedicated inspection software
* Answering telephone calls and emails
* Reviewing and authorising reports
* Closing jobs
* Keeping inspection software up to date with job progress
* Assisting engineers with requests for technical information/parts
What we are looking for
* Attention to detail
* Experience with Outlook, Excel, Word
* Experience within a similar industry preferable e.g. Plant/access hire, engineering
* Excellent communication skills and able to prioritise in accordance with customer requirements
What0s in it for you
* Permanent full time role.
* Hours of work - 7am - 4pm Monday - Thursday. 7am - 2pm Friday
* Salary £27,000 - £29,000 per annum
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