Job Title
Technical Assistant
Department
Technical
Line Manager
Technical Manager
Purpose of Role
* Provide technical support to internal and external stakeholders
* Complete thermal and EMC tests and document the results
* Assist with the design and development of products by building and testing prototypes
* Testing, fault finding and value engineering of lighting products and components
* Provide support and assistance to the Quality, Product Design, Production Assembly, Sales and Engineering teams
Role Tasks
* Complete thermal and EMC test data diligently and document the results in report format
* Assist and support the Customer Service with technical enquires
* Build prototype luminaires to aid Engineering and Product Design Teams
* Work with the Quality Department to investigate and report on Customer returns
* Maintain a clean and tidy working area, and adhere to company health and safety policies
Person Specification
You will be self-driven, conscientious, with good communication skills. Mature and credible with an ability to work on your own initiative or as part of a team. You will have a clear focus on high quality and an attention to detail, with the ability to work flexibly. High level of professionalism.
* Have an understanding and knowledge of electronics and electrical systems to A-Level or BTEC (preferred)
* Competent at Through hole and SMT soldering down to 0805 component size (preferred)
* Experienced in fault-finding and testing of electrical and electronic components (essential)
* PCB Design (EasyPC) / Solidworks / Composer (advantageous)
* Ability to work at pace with energy
* Good written and verbal communication skills
* Conscientious and proud of the quality of work produced
* Ability to prioritise own workload and seek support where necessary
* Computer Literate with the ability to use MS Office and the EFACS system (training given if required)
* Flexible approach to work and be prepared to work overtime and off-site if required
* Good attention to detail
* Team player with the ability to work with and support other team members
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